Skills and Development Coach

First Intuition; Norwich; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

An innovative education provider is seeking a Skills and Development Coach to develop relationships with apprentices and assist in their progression. You will be responsible for onboarding, conducting regular progress reviews, and ensuring apprentices meet their program requirements. The role supports hybrid working and offers extensive benefits including annual leave and professional development opportunities.

Benefits

30 days annual leave plus bank holidays

Private medical insurance

Employee assistance program

Qualifications

• Experience in coaching or mentoring apprentices.
• Understanding of apprenticeship programs and requirements.
• Ability to engage with diverse learner groups.

Responsibilities

• Onboard new apprentices and deliver introductory sessions.
• Conduct one-to-one progress reviews every 10-12 weeks.
• Maintain accurate records of apprentice progress.

Skills

Communication skills

Mentoring

Organizational skills

Knowledge of safeguarding

Job description

Overview

Job Title: Skills and Development Coach

Location: Cambridge

Role Type: Hybrid

First Intuition (FI) is a fast-growing, innovative education provider committed to delivering outstanding learning experiences. At FI, our commitment to excellence is driven by our core driving principle of putting people first. We take pride in nurturing talent, fostering growth, and providing unparalleled support to our students, clients, and team members, ensuring they can thrive personally and professionally.

Our success is due to our approach to training and our links with businesses. We work closely with organisations to precisely understand their needs and incorporate these into innovative course designs, where the interaction with students is tailored, personal and reflects their specific circumstances. This approach has led to First Intuition being awarded an ‘Outstanding’ rating by Ofsted.

Job Summary

The objective of this role is to develop high-quality relationships with First Intuition’s apprentices and their organisations in order to support the progression of the apprentices.

Responsibilities

• Onboarding of new apprentices, including delivering introduction sessions
• Supporting a cohort of apprentices in completing their apprenticeships
• Supporting additional work as reasonably required by management from time to time. This list is not exhaustive.
• Conducting one to one remote progress reviews with each student every 10-12 weeks. Completing it in line with the quality requirements
• Providing guidance and feedback on apprentice’s submissions to ensure the full range of the skills and behaviours are developed as part of the programme, including numeracy, English, and stretch & challenge guidance
• Engaging effectively with apprentices training manager or key client contacts, including any requested reports or further information
• Supporting the development of English and maths, where functional skills are required, utilise BKSB to support an apprentice to achieve their functional skills qualification
• Ensure all activity is in line with First Intuition policies and procedures, ESFA and OFSTED
• Develop and support an apprentice’s awareness of safeguarding and welfare, including British Values, PREVENT, online safety and E&D. Signposting where appropriate
• Each Skills & Development Coach will be assigned a dedicated project (e.g., functional skills, CognAssist, skills days, apprentice communications)
• Keep an accurate up-to-date record of apprentice progress including 20% off the job, exams, development tasks, skills days, and contact information. Maintain relevant software up to date, including FI Learn
• Completion of monthly progress reports in line with KPI
• Provide relevant and accurate information on request, such as completing learner surveys on programme, LNA and completions
• General apprenticeship admin, including bookings, skills days, responding to incoming emails

Benefits

• 30 days annual leave (based on full-time hours) PLUS bank holidays
• 3 FI Days per year
• Hybrid working available, equipment provided for homeworking
• Flexible-working positive employer with a range of family-friendly policies
• Employee Assistance Programme: 24-hour confidential access to counselling and support services
• Competitive Pension
• Private Medical Insurance
• Training and development opportunities
• Long-term career prospects in a growing company

First Intuition are dedicated to safeguarding children, young people, and vulnerable adults. All roles require reference checks, an enhanced DBS, and online searches in line with KCSIE guidelines. This post is exempt from the Rehabilitation of Offenders Act 1974.

First Intuition is committed to safeguarding and promoting the welfare of children and vulnerable adults. All staff are expected to share this commitment and adhere to our Safeguarding and Prevent Policy, which can be viewed here.

We are a disability confident employer, committed to equal opportunities for all applicants. If you need reasonable adjustments during recruitment process, please let us know.