Skilled Operational Partner CDH

John Lewis Partnership; Greenhithe; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail partnership in Greenhithe is seeking a Warehouse Operative to handle stock and ensure customer satisfaction. The role involves unloading, loading stock, and maintaining a safe working environment. Essential skills include strong communication and familiarity with Google Suite. Previous warehousing or customer service experience is desirable. Applicants must be over 18 and able to lift heavy items. Flexible working options are available.

Qualifications

• Applicants must be 18 years or over.
• Role involves heavy lifting.

Responsibilities

• Ensure products reach customers in perfect condition.
• Promote outstanding customer service.
• Look for opportunities to reduce wastage.
• Promote continuous improvement opportunities.
• Maintain a clean, tidy, and safe working environment.

Skills

Communication skills

Understanding of Google Suite/Programmes

Job description

About the roleYou will be responsible for ensuring the warehouse supports all the Partnership channels by handling stock coming in and being sent out of the warehouse. Performing tasks of unloading and loading stock, accurately recording deliveries into the warehouse, moving stock around the warehouse and collecting stock for deliveries. All these tasks are to be performed in a safe manner with an awareness of individual responsibility for health and safety at all times. Please note that this role involves heavy lifting.

Due to working time regulations, applicants must be 18 years or over to apply.

Key Responsibilities

Daily responsibilities include:

• Taking ownership for stock presentation received through the supply chain to ensure products reach our customers in perfect
  condition.
• Consistently promote and deliver outstanding customer service.
• Looking for opportunities to reduce wastage and therefore protect our profits.
• Promoting and sharing continuous improvement opportunities within the Customer Delivery Hub.
• Demonstrating a clean, tidy and safe working environment and adhering to legal compliance.

Essential skills/experience you’ll need

• Communication skills – including telephone skills, verbal and written.
• Understanding of Google Suite/Programmes.

Desirable skills/experience you may have

• Category B manual UK driving licence (no more than 6 points).
• Previous Warehousing experience.
• Previous Customer Service experience.

About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or short‑hour contracts, where possible. Please discuss this further with the hiring manager during your interview.