Site Trainer

DHL; Greater London; On-site; GBP 31,000 - 32,000; Full time

Job summary

A leading logistics company is seeking a Site Trainer at Heathrow Airport. The role involves delivering training courses to both new and current employees, ensuring compliance with aviation safety protocols, and helping colleagues succeed in a dynamic environment. Candidates should have strong communication skills, one year of training experience, and be familiar with Microsoft Office. Our organization values flexible working and offers a competitive pension scheme along with various employee benefits.

Benefits

Generous pension scheme

24/7 GP consultations

Retail discounts

Flexible working options

Qualifications

• 1 year of experience delivering training is essential.
• Full UK driving license (manual) is essential.
• Knowledge of airlines and airport authorities is desirable.

Responsibilities

• Deliver training courses to new and existing colleagues.
• Conduct GSE training compliant with company requirements.
• Devise and implement GSE operators' courses.

Skills

Strong teamwork and communication skills

Good IT literacy

Experience delivering training

Knowledge of safety policies

Education

Train the Trainer certificate

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Microsoft Excel

Job description

Pay Rate: £31,000 - £32,000

Grade: O

Contract Type: Permanent (Full-Time)

Shift patterns: Monday - Friday - day shifts

Location: Heathrow Airport - TW6 2GA

Please note: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company, providing top‑note ground handling services at numerous UK airports. Join us in our mission to deliver excellence in aviation logistics!

We're now looking for a Site Trainer to play an integral role at the heart of our operations, ensuring that every flight is a success.

✅ A TYPICAL DAY MAY INVOLVE

• Delivery of training courses to new and existing colleagues.
• To conduct all Ground Service Equipment (GSE) training in accordance with current legislation and company requirements.
• To devise, implement and conduct GSE operators' courses.
• To be fully conversant with and comply with all current company rules, regulations, procedures, processes and polices, reporting any breaches.
• Display a professional image.
• To provide and support all mandatory, compliance and induction training.
• Identify, develop and design training interactions which contribute to the business, and to comply with any industry standards and legislation mandatory requirements.

✅ THIS ROLE WOULD SUIT PEOPLE WHO

• Previous experience in aviation, a strong understanding of DHL's safety policies and procedures, and extensive knowledge of airlines and airport authorities is desirable but not essential.
• Strong teamwork and communication skills, as you will be working closely with a diverse group of colleagues and airline personnel.
• Good IT literacy with a sound knowledge of Microsoft Packages including Word, PowerPoint, Outlook, Excel.
• 1 year(s) experience of delivering training – Essential.
• Train the Trainer certificate or Training qualification – Desirable.
• Full UK driving license (manual) – Essential.
• Delivering Aviation Security training.

✅ SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL

• Be able to provide five years' address history.
• Be able to provide five years' reference history (employment/education/benefit claim/character).
• Pass a pre‑employment Drug and Alcohol test.

✅ WHY JOIN US?

• We're happy to talk about flexible working – just ask about alternative patterns at interview.
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
• Free confidential 24/7 GP consultations.
• Hundreds of retail and lifestyle discounts.
• Affordable loans, savings schemes and free mortgage advice.
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more.

✅ WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅ BUILDING AN INCLUSIVE WORKPLACE

At DHL, we’re all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex‑service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 2nd February. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.