Site Supervisor

Securitas; Cheltenham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading security services provider in the UK is seeking a skilled professional to oversee security personnel and operations. The role involves ensuring training, managing schedules, and maintaining performance standards. Effective communication and risk assessment skills are essential. The company promotes integrity and vigilance, emphasizing safety and compliance with policies.

Qualifications

• Experience in managing security personnel and operations.
• Strong communication skills to maintain relationships and report incidents.
• Ability to develop training programs and recognize risks.

Responsibilities

• Ensure security personnel are trained and licensed appropriately.
• Schedule staffing effectively to cover absences.
• Manage performance of security officers and maintain morale.

Skills

Staff management

Communication

Risk assessment

Tools

CCTV

Alarm Systems

Access Control

Job description

You'll play a vital part in keeping people, property, and information safe. That includes:

• Ensure all security personnel under your supervision are trained and licensed appropriately.
• Accurately schedule and plan staffing to cover holidays, sickness, and absences effectively.
• Maintain regular Communication with Security Officers, monitoring performance, and fostering positive employee relations.
• Manage the appearance and behaviour of security personnel, taking corrective action as needed.
• Encourage staff recognition and nominations for awards to boost morale.
• Keep assignment instructions and site documentation up to date.
• Report all incidents in compliance with customer and company policies.
• Demonstrate understanding and engagement with the Securitas Core Values of Integrity, Vigilance and Helpfulness, whilst showing a natural ability to recognise risk within the workplace and consider safety as a priority, complying with relevant policies, procedures and training as provided by the Company.
• Assist in developing and sharing best practices to enhance service effectiveness.
• Plan, develop, and implement staff training, including emergency procedures.
• Monitor and report faults with security equipment promptly.
• Ensure proficiency in operational functions such as Access Control, CCTV, and Alarm Systems.
• Serve as the primary Contact for security-related queries, resolving complex issues and escalating complaints as needed.
• Support the Site Manager and client Security Department with reasonable requests.