Site Services Manager — Elevate Onsite Experience

Compass Group; Bristol; On-site; GBP 30,000 - 38,000; Full time

Job summary

A leading facilities management company is seeking a Site Services Manager in Bristol to oversee catering, cleaning, security, and reception services. This role involves leading a team of 12, enhancing customer service standards, and ensuring compliance with safety regulations. The ideal candidate will have experience managing services in a similar environment and a passion for delivering exceptional customer experiences. This position offers competitive salary and a professional development opportunity.

Qualifications

• Experience in a similar role in an IFM or bundled services environment.
• Experience managing catering is essential.
• Skilled people leader, confident addressing performance, coaching, and HR-related matters.
• Hold or willing to complete training for a SIA licence.

Responsibilities

• Leading and motivating a team of 12 across multiple services.
• Enhancing customer service standards on site.
• Ensuring compliance with food safety and health & safety requirements.
• Managing stock levels of cleaning supplies and catering materials.

Skills

Customer service excellence

Team leadership

Problem-solving

Communication skills

Organisational skills

Tools

Microsoft Office

Job description

A leading facilities management company is seeking a Site Services Manager in Bristol to oversee catering, cleaning, security, and reception services. This role involves leading a team of 12, enhancing customer service standards, and ensuring compliance with safety regulations. The ideal candidate will have experience managing services in a similar environment and a passion for delivering exceptional customer experiences. This position offers competitive salary and a professional development opportunity.