Site Reliability Engineering

Capgemini; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global technology firm in London seeks a Site Reliability Engineer to support a critical production platform. Responsibilities include acting as a technical ambassador, troubleshooting incidents, and contributing to developer experience. Candidates should have robust knowledge of REST APIs, API Gateway architecture, and experience with CI/CD. Join a collaborative team committed to harnessing technology for sustainable impact.

Qualifications

• Strong understanding of REST APIs and API Gateway architecture.
• Experience troubleshooting distributed systems.
• Familiarity with CI/CD pipelines using GitLab or GitHub.

Responsibilities

• Act as a technical ambassador for the API Gateway platform.
• Participate in Level 2 support for production systems.
• Troubleshoot incidents across the stack.

Skills

REST APIs

API Gateway architecture

Troubleshooting distributed systems

CI/CD pipelines

Linux environments

Container platforms

Observability tools

Tools

Tyk API Gateway

RHEL8

OpenShift

GitLab CI

Vault

Splunk

Job description

Overview

Job Role - Site Reliability Engineering

Location - London

Get The Future You Want!

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Profile

Developer Relations (DevRel)

• Act as a technical ambassador for the API Gateway platform within the developer community.
• Host and chair developer drop-in clinics to support adoption and usage.
• Engage with developers via corporate platforms like Discourse and the Developer Portal.
• Provide hands-on guidance for self-service onboarding and usage of the platform.
• Continuously improve developer experience by gathering feedback and enhancing documentation, tooling, and workflows.

Site Reliability Engineering (SRE)

• Be part of a small, globally distributed SRE team supporting a critical production platform.
• Participate in the Level 2 (L2) support rota for production systems.
• Troubleshoot incidents across the stack, identifying issues in upstream/downstream components.
• Communicate effectively with internal stakeholders during production incidents in a corporate environment.

Your Role

• Strong understanding of REST APIs, API Gateway architecture, and authentication/authorization (AuthN/AuthZ) mechanisms.
• Experience troubleshooting distributed systems and identifying root causes across services.
• Familiarity with CI/CD pipelines using GitLab or GitHub.
• Comfortable working in Linux environments (RHEL8 on VMs).
• Exposure to container platforms like OpenShift (OCP).
• Experience with observability tools such as Splunk, DXAPM, and Vault.
• Flexible and open to learning new technologies and tools.

Tech Stack You'll Work With

• Tyk API Gateway
• RHEL8 on Virtual Machines
• OpenShift Container Platform (OCP)
• GitLab CI
• Vault for secrets management
• Splunk & DXAPM for monitoring and observability

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market-leading capabilities in AI, cloud, and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.