Site Reliability Engineer, Financial Crime Services

NatWest Group; Gogar; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading financial services firm in the UK seeks a Site Reliability Engineer to enhance the operational characteristics of its products. The role emphasizes collaboration with stakeholders and engineers to ensure system reliability. Candidates should have strong expertise in software engineering and DevOps tools, especially Java Spring Boot and AWS services. This position allows for flexible work arrangements, including remote work options.

Qualifications

• Strong knowledge of reliability systems thinking and software engineering.
• Experience in developing and deploying on AWS EKS environments.
• Ability to identify wider business impact, risk, and opportunity.

Responsibilities

• Support release processes and suggest improvements.
• Communicate incident status to teams and customers.
• Maintain services by measuring and monitoring system health.

Skills

Java Spring Boot

GitLab

AWS services

Dev Ops tools

Data-driven approach

Strong communication skills

Tools

AWS EKS

Job description

Join us as a Site Reliability Engineer, Financial Crime Services

• In this key role, you’ll support the improvement of non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
• You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
• This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development
• You'll work from home some of the time, but you'll also spend a minimum of two days per week working from the office

What you'll do

As our Site Reliability Engineer, you’ll work alongside colleagues and feature team members to meet defined service level objectives and continually improve systems and environments. You’ll proactively contribute new ideas and innovations to meet short term and longer term goals whilst at the same time balancing and managing risk.

You’ll also be accountable for the day-to-day health of both production and non-production environments, responding to incidents as required.

A typical day will involve:

• Providing structure and supporting release processes, suggesting and making improvements where possible
• Supporting the clear communication and frequent update of incident status to other teams and customers
• Providing technical expertise and input to establish the risk tolerance of products and services
• Supporting the maintenance of services once they are live by measuring and monitoring availability, latency, and overall system health

The skills you'll need

We’re looking for someone with strong knowledge of reliability systems thinking and experience of software engineering. You’ll need of using a data driven and scientific approach to fact finding. We’ll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes.

You'll also need:

• Good knowledge and experience of Java Spring Boot writing Java Micro services , APIs
• Strong knowledge of Dev Ops tools e.g. Gitlab , AWS services
• Strong knowledge of deploy and release services, automation, and troubleshooting
• Experience of developing and deploying on AWS EKS environments
• Experience of utilising tools and technology across the software development lifecycle
• Experience of using a data driven and scientific approach to fact finding
• Strong communication skills with the ability to proactively engage with a wide range of stakeholders