Site Reliability Engineer, Financial Crime Services

NatWest Group; City of Edinburgh; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services company is looking for a Site Reliability Engineer to enhance operational characteristics of their products and services. The role involves ensuring availability, performance, and security while managing incident responses. You will collaborate with teams to improve systems, requiring strong knowledge in Java Spring Boot and AWS services, along with excellent communication skills. The position has a hybrid work model with at least two days in office.

Qualifications

• Strong knowledge of reliability systems thinking and software engineering.
• Experience in financial services.
• Ability to communicate with stakeholders.

Responsibilities

• Support improvement of operational characteristics like availability and performance.
• Proactively contribute ideas to meet goals while managing risk.
• Accountable for the health of production and non-production environments.

Skills

Reliability systems thinking

Java Spring Boot

APIs

Dev Ops tools

Gitlab

AWS services

Automation

Troubleshooting

Communication skills

Tools

AWS EKS

Job description

Join us as a Site Reliability Engineer, Financial Crime Services

• In this key role, you’ll support the improvement of non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
• You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
• This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development
• You'll work from home some of the time, but you'll also spend a minimum of two days per week working from the office

What you'll do

As our Site Reliability Engineer, you’ll work alongside colleagues and feature team members to meet defined service level objectives and continually improve systems and environments. You’ll proactively contribute new ideas and innovations to meet short term and longer term goals whilst at the same time balancing and managing risk.

You’ll also be accountable for the day-to-day health of both production and non-production environments, responding to incidents as required.

A typical day will involve:

• Providing structure and supporting release processes, suggesting and making improvements where possible
• Supporting the clear communication and frequent update of incident status to other teams and customers
• Providing technical expertise and input to establish the risk tolerance of products and services
• Supporting the maintenance of services once they are live by measuring and monitoring availability, latency, and overall system health

The skills you'll need

We’re looking for someone with strong knowledge of reliability systems thinking and experience of software engineering. You’ll need of using a data driven and scientific approach to fact finding. We’ll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes.

You'll also need:

• Good knowledge and experience of Java Spring Boot writing Java Micro services , APIs
• Strong knowledge of Dev Ops tools e.g. Gitlab , AWS services
• Strong knowledge of deploy and release services, automation, and troubleshooting
• Experience of developing and deploying on AWS EKS environments
• Experience of utilising tools and technology across the software development lifecycle
• Experience of using a data driven and scientific approach to fact finding
• Strong communication skills with the ability to proactively engage with a wide range of stakeholders