Site Reliability Engineer (Contract outside of IR35)

TwinStream; Hereford; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A security-focused technology firm in Hereford is seeking an experienced Site Reliability Engineer to enhance service availability and performance. This hybrid role requires expertise in modern configuration tools and cloud services. The ideal candidate will also work collaboratively with various teams to improve system observability and reliability, ensuring delivery pipelines are optimized. Security clearance is needed for this position.

Qualifications

• Experience using modern configuration management tools.
• Experience with Terraform deployments.
• Proficiency in Docker and Kubernetes.

Responsibilities

• Collaborate with Software Engineers to improve reliability and performance.
• Partner with System Administrators to automate toil and eliminate alerts.
• Evolve observability and monitoring capabilities.

Skills

Modern configuration management tools (Ansible, Chef)

Terraform

Docker containers & orchestration (Kubernetes, OpenShift)

CI/CD tools (Jenkins)

Monitoring tools (InfluxDB, Prometheus, Grafana)

Event-driven integration (RabbitMQ)

Relational databases and SQL

Linux command line and shell scripting

Network security protocols

Cloud hosting services (AWS EC2, RDS)

Java, Go, Python

Cross domain principles & technologies

Service management environment

Observability patterns

Job description

Site Reliability Engineer (Contract outside of IR35)

Hereford

Who are we:

TwinStream was formed to consolidate our founders' collective expertise and experience into one business, providing technical excellence and exceptional service to our clients. We have teams working both on-site with clients and remotely from home.

Location: Hybrid working in Hereford (occasional visits to other sites) with possible 24/7 call out when on rota

Security Clearance: Eligible for DV Clearance

About the role:

Our cross-domain services are used in high-profile government organisations. The demand for these services continues to grow in both scope and scale. We are seeking an experienced Site Reliability Engineer to help satisfy that demand. As an SRE you will be responsible for ensuring the availability, performance and cost effectiveness of these services. You will be working with multiple feature development teams and the BAU/Support team to define and evolve our cloud & on-prem infrastructure & delivery pipelines, improving system observability, demonstrating performance and capacity improvements and proactively identifying and mitigating reliability risks.

Key Responsibilities of the Site Reliability Engineer:

• Collaborate with Software Engineers to improve reliability and performance in their subsystems
• Partner with System Administrators in automating toil and eliminating alerts
• Evolve observability and monitoring capabilities to identify and solve problems before they impact the business
• Support development environments to help us achieve our delivery and quality goals
• Research and evaluate technologies, tools and services to influence buy-vs-build decisions
• Develop expertise in diverse technical and business domains
• Expand your knowledge of the technical stacks used

Skills & Experience Required:

• Experience using modern configuration management tools (such as Ansible, Chef or similar)
• Experience working with Terraform
• Experience working with docker containers & container orchestration tools (such as Kubernetes, OpenShift or Docker Swarm)
• Experience both using and maintaining CI / CD tools (such as Jenkins or similar)
• Experience with monitoring tools such as InfluxDB, Prometheus or Grafana
• Experience of event-driven integration with MQ messaging (RabbitMQ or similar AMQP solution)
• Good understanding of relational databases and SQL
• Linux command line, administration and shell scripting
• Working knowledge of network security protocols
• Experience using, developing with and maintaining cloud hosting services (ideally AWS EC2, RDS, S3, Lambda)
• Industry experience writing well-tested code in one of our platform languages (Java, Go, Python or similar)
• Knowledge of cross domain principles & technologies
• Experience of working in a service management environment
• Practical applications of using observability patterns in previous systems
• Creating and monitoring system availability metrics and using those to drive work that reduces downtime

Further Information:

To meet the security requirements of certain clients and industries we serve, any job offer will be contingent upon the successful completion of a security screening process.

At TwinStream, we take pride in being an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all individuals are valued and respected. We welcome applications from qualified candidates regardless of race, religion, disability, age, sexual orientation, or gender.

Applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, or other protected status in accordance with applicable law.