Site Reliability Engineer

DWP Digital; Lancashire; On-site; GBP 66,000 - 79,000; Full time

Job summary

A public sector digital service provider in the UK is seeking a Site Reliability Engineer to ensure their applications and infrastructure are reliable and ready for scale. You will lead teams while mentoring junior engineers, automate tasks, and respond to incidents swiftly. The role offers competitive pay of up to £78,517, flexible working hours, and generous benefits including a substantial pension scheme.

Benefits

Flexible working hours

Time off for volunteering

Career progression opportunities

Discounts on shopping and leisure activities

Interest-free loans for travel

Qualifications

• Proven experience in scripting to automate processes and implementing infrastructure as code.
• Demonstrated ability to build and enhance CI/CD pipelines for reliable software delivery.
• Expertise in resolving complex technical incidents with minimal downtime.

Responsibilities

• Make applications and infrastructure reliable and secure.
• Lead development teams towards best practices.
• Create and maintain detailed runbooks for quick incident resolution.

Skills

Automation Expertise

CI/CD Pipeline Development

Incident Resolution

Reliability Engineering

Cloud Development

Leadership

Job description

Your day will be all about making sure our applications and infrastructure are reliable, secure and ready for scale. You'll work closely with development teams from the design stage, helping them build systems that follow best practices and meet department standards. You'll lead by example, mentoring other SREs, guiding teams and driving improvements. A big part of your role will be creating and maintaining detailed runbooks so incidents can be resolved quickly and efficiently. You'll also automate repetitive tasks, reduce toil and make sure monitoring is in place so issues are spotted before they become problems. When major incidents happen, you'll take the lead in coordinating the right people and restoring services fast You'll manage error budgets, review high-priority incidents and push a culture of engineering ownership across the organisation.

Responsibilities & Qualifications

• Automation Expertise: Proven experience in scripting to automate processes, eliminating manual tasks, and implementing infrastructure and configuration as code.
• CI/CD Pipeline Development: Demonstrated ability to build and enhance CI/CD pipelines for efficient and reliable software delivery.
• Development: Demonstrable experience of developing cloud based and supporting cloud-based applications in AWS & Azure.
• Incident Resolution: Strong experience in resolving complex technical incidents, ensuring minimal downtime and swift recovery.
• Reliability Engineering: Expertise in reliability engineering, including capacity and performance management through effective monitoring, logging, and alerting.
• Leadership: Demonstrated ability to engage with stakeholders at all levels, providing valuable feedback and support, while leading teams effectively, mentoring junior engineers, and driving improvements in working practices.
• Disability Confident

About Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

Benefits

• An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Professional development, coaching, mentoring and career progression opportunities.

Pay up to £78,517 plus 28.97% employer pension contributions, hybrid working, flexible hours, and a truly great work life balance.

Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.

Pay: We offer competitive pay of up to £78,517. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.