Site Reliability Engineer

British Airways; Hounslow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading airline in the UK is seeking a Site Reliability Engineer to ensure application reliability and performance. The successful candidate will enhance existing systems and lead initiatives that prioritize automation. The ideal candidate will have experience in cloud technologies such as AWS or Azure, along with strong communication skills. This position offers valuable staff travel benefits and opportunities for career progression, embracing an inclusive culture.

Benefits

Unlimited standby tickets on British Airways flights

30 discounted airfares per year

Qualifications

• Experience in supporting or leading an SRE function.
• Proficiency in cloud platforms and container orchestration.
• Knowledge of monitoring and Infrastructure as Code tools.
• Experience in agile and/or DevSecOps environments.
• Understanding of network protocols and security practices.

Responsibilities

• Maintain and enhance reliability and performance of applications.
• Implement SRE strategy aligned with business objectives.
• Collaborate with teams for informed technical decisions.
• Lead initiatives for process automation and efficiency.
• Apply Infrastructure as Code principles.

Skills

Problem-solving

System optimisation

Strong communication

Leadership

Flexibility

Tools

AWS

Azure

Google Cloud

Docker

Kubernetes

Terraform

Datadog

Splunk

Job description

Overview

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The Role: Site Reliability Engineer

Join our innovative Digital team at British Airways as a Site Reliability Engineer (SRE), where you’ll play a key role in ensuring the reliability, availability, and performance of the applications that keep our business flying. This is a pivotal role that supports the strategic direction of SRE at BA, aligning technical work with business outcomes and driving continuous improvement in service delivery.

What You’ll Do

• Maintain and enhance the reliability, availability, and performance of British Airways’ applications through robust monitoring and troubleshooting.
• Contribute to the implementation of the SRE strategy, ensuring alignment with business objectives and operational priorities.
• Collaborate with internal teams and third-party partners to make informed technical and financial decisions that deliver real value.
• Lead and support initiatives that automate processes and improve system efficiency and resilience.
• Apply Infrastructure as Code principles to streamline deployments and infrastructure management.
• Support the development and growth of less experienced engineers through mentoring and knowledge sharing.

What You’ll Bring to British Airways

• A proactive, analytical mindset with a focus on problem-solving and system optimisation.
• Strong communication and leadership qualities, able to convey technical concepts clearly and inspire collaboration.
• A flexible and agile approach, with a positive attitude toward change and challenges.
• Confidence in decision-making and a commitment to achieving strategic goals.

Your Experience

• Demonstrable experience in supporting or leading an SRE function, with an understanding of aligning engineering work with business needs.
• Proficiency in cloud platforms such as AWS, Azure, or Google Cloud, and container orchestration with Docker and Kubernetes.
• Advanced knowledge of monitoring tools (e.g., Datadog, Splunk) and automation through Infrastructure as Code tools like Terraform or CloudFormation.
• Experience working in agile and/or DevSecOps environments.
• A solid understanding of network protocols, security practices, and stakeholder engagement.

Ready to bring your expertise to the forefront of aviation technology?

Apply now and be part of the journey at British Airways.

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.