Site Reliability Engineer
SYNALOGiK Innovative Solutions Limited
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Benefits offered by this job
Job summary
Synalogik Innovative Solutions Limited is seeking a Site Reliability Engineer to join the Platform & Reliability team. The role focuses on supporting live production systems, incident response, and building reliable, observable platforms using Kubernetes and AWS.
Applicants should have 2–4 years in cloud/platform engineering or SRE, be ready for security clearance, and be eligible to work in the UK. The role offers remote or hybrid work options and a collaborative, growth‑oriented environment.
Qualifications
- Must be a British citizen or have worked in the UK for at least 5 years.
- Must be willing to undergo top level security clearance.
- 2–4 years’ experience in cloud, platform engineering or SRE.
Responsibilities
- Supporting live production systems or platforms.
- Working directly with internal & external customers.
- Incident management; responding to monitoring alerts & tickets, including triaging, root cause analysis, remediation & prevention of future repeats activity.
- Help operate and improve production platforms and AWS-based infrastructure.
Skills
Tools
Job description
Synalogikdevelops technology that enables organisations to work effectively with complex and disparate data sources. Through automated workflows, our platform collects, processes, and analyses data from a wide range of trusted datasets, allowing users to handle large volumes of information quickly and reliably
Our flagship product, Scout®, helps people make better decisions by bringing together useful information fromdifferent sources, supported by systems that are built to be reliable and able to scale.
Scout® has become the compliance and investigation platform to a third of the UK gambling market, UK Government Agencies, Insurance, legal and banking companies.
Despite our long client list, this is just the beginning forSynalogik. There are a raft of new innovations in the works, and the chance to be part of a rapidly expanding team, work with our data science and industry experts, ensure that your ideas get supported, and then get the satisfaction of seeing them in products used in Tier 1 businesses.
- Job title: Site Reliability Engineer
- Employment Type: Full Time
- Position Location: Remote or Hybrid if Hereford based
- Reports to: Site Reliability Engineering Manager
We’re looking for a Site Reliability Engineer to join our growing Platform & Reliability team.
A critical part of this role will require you to have demonstrable experience in
- Supporting live production systems or platforms
- Working directly with internal & external customers
- Incident management; responding to monitoring alerts & tickets, including triaging, root cause analysis, remediation & prevention of future repeats activity
You’ll help operate and improve our production platforms while contributing to the evolution of our next-generation AWS platform.
Our existing services run across Kubernetes and cloud infrastructure, while new platforms are increasingly being built using AWS managed services, serverless technologies and Terraform.
You’ll work closely with software engineers to build reliable, observable, and automated platforms that enable teams to deliver software safely and efficiently.
This role is ideal for someone with solid cloud fundamentals who wants to continue developing their expertise across AWS, automation and platform engineering.
- Supporting live production systems or platforms
- Working directly with internal & external customers
- Incident management; responding to monitoring alerts & tickets, including triaging, root cause analysis, remediation & prevention of future repeats activity
- Help improve system reliability, availability, and performance.
- Reduce operational effort through automation.
- Contribute to operational documentation and runbooks.
- Support the team’s on-call 24/7 rota.
- Support AWS infrastructure and managed services.
- Help build and maintain infrastructure using Terraform.
- Contribute to secure, scalable cloud platforms.
- Assist with improving automation across the platform.
- Support and maintain existing Kubernetes environments.
- Assist with upgrades, maintenance and operational improvements.
- Help ensure workloads remain reliable and performant.
- Build and improve dashboards, alerts and monitoring.
- Help develop logging and tracing capabilities.
- Support continuous improvements to platform observability.
- Contribute to CI/CD pipelines and deployment automation.
- Support infrastructure and application delivery through Git-based workflows.
- Help improve developer experience through automation.
- Work closely with software engineers and product teams.
- Participate in planning, technical discussions, and knowledge sharing.
- Continuously develop your technical skills and contribute new ideas.
- MUST BE A BRITISH CITIZEN OR HAVE WORKED CONTINUALLY IN THE UK FOR AT LEAST 5 YEARS
- Must be willing to undergo top level security clearance
- 2–4 years’ experience in cloud, platform engineering or SRE.
- Experience with AWS
- Understanding of core cloud services including networking, identity and compute.
- Experience using Terraform.
- Experience working with Kubernetes or similar container platforms.
- Understanding Docker and containerized applications.
- Familiarity with monitoring and logging tools such as Prometheus, Grafana or CloudWatch.
- Basic scripting (Bash, Python, or Go).
- Experience working with CI/CD pipelines.
- Good problem-solving skills and attention to detail.
- Good communication and teamwork skills.
- Has a curiosity for learning new technologies.
- Takes ownership of their work.
- Enjoys automating repetitive tasks.
- Wants to help build reliable platforms.
- Relevant cloud or Kubernetes certifications are welcome but not essential.
- Understanding of, or some practical experience working within, Agile methodologies.
- Understanding of, or some practical experience working with Jira & Confluence
- AWS serverless technologies (Lambda, API Gateway, Step Functions, EventBridge).
- OpenTelemetry.
- GitOps (ArgoCD or Flux).
- Experience with EKS.
- Experience with Azure.
- Knowledge of cloud security and IAM.
- AWS
- Terraform
- Lambda
- API Gateway
- Step Functions
- EventBridge
- CloudWatch
- Docker
- Grafana
- Jenkins
- ArgoCD
- Git
- Competitive salary of £45,000 – £55,000 pa plus additional remuneration for 24/7 On Call rota support.
- 24 days annual leave, increasing 1 day every year up to 30 days + bank holidays + your birthday off
- You will have the flexibility to work from home and can work around core hours with flexible working
- A competitive Pension scheme into which the company will contribute 5% of qualified earnings
- Private medical and dental Healthcare Insurance after 5 months
- Life Insurance
- A structured induction and ongoing mentoring from senior developers.
- Training and development opportunities to support your growth as a developer.
- Supportive and collaborative working environment.
- Use of the latest IT technology including top of the range MacBook Pro or Air
- Opportunity to work on meaningful and challenging projects from day one.
*No Recruitment Agencies please*
Synalogikis an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic
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