Site Protection Officer

Mitie Cleaning & Hygiene Services; Reading; On-site; GBP 19,000 - 28,000; Full time

Benefits offered by this job

Flexible benefits platform

Salary Finance

MiDeals discounts

Cycle-to-work

Life cover

Mitie Stars recognition

Job summary

Mitie Cleaning & Hygiene Services is seeking a Site Protection Officer to safeguard a Critical National Infrastructure site in the Wokingham/Reading area. The role involves patrolling, CCTV monitoring, access control, and incident response within a high-security environment.

You will hold a valid SIA Door Supervisor licence, UK driving licence, and be comfortable working a 12-hour rotating shift pattern (4 on/4 off; 2 days and 2 nights). A clear fitness and security vetting process is included.

Qualifications

• Fluent English—strong verbal and written communication.
• Good observational and situational awareness.
• Ability to follow security procedures and instructions.
• Proficient in MS Office and general IT.
• Knowledge of health, safety and security best practices.
• Ability to identify and respond to security risks.

Responsibilities

• Conduct internal and external patrols in high-security areas.
• Monitor CCTV, access control and alarms; respond to risks.
• Manage staff/visitor access per site procedures.
• Carry out searches per security policies.
• Respond to incidents; escalate as needed.
• Maintain records using site systems (e.g., MERLIN or similar).
• Provide professional, welcoming presence as first point of contact.

Skills

Fluent English

Observational awareness

Follow procedures

MS Office

Health and safety

Identify security risks

Education

GCSE English and Maths

Tools

CCTV systems

Access control platforms

Incident reporting tools

Job description

Site Protection Officer

Better places, thriving communities.

Location: Wokingham and Reading area, Berkshire.

Pay Rate: £17.00 per hour.

Shifts: 12-hour rotating 4 on / 4 off shift pattern, consisting of 2 days & 2 nights, then 4 days off.

About Our Client

We are the National Energy System Operator (NESO) — an independent, impartial, and expert organisation at the centre of Great Britain's energy system. We are driven by collaboration, innovation, and a shared purpose: to ensure everyone has access to clean, affordable, and reliable energy.

At NESO, we value inclusivity, diversity, and belonging. We build strong relationships, empower one another, and ensure every voice matters. Together, we are shaping the future of energy and supporting communities across the nation.

About The Role

As a Site Protection Officer, you will play a vital role in protecting a Critical National Infrastructure (CNI) environment, helping to safeguard nationally significant operations, people, and assets.

This is a position of real responsibility where your actions directly contribute to the safety, security, and resilience of the site. Working as part of a professional and supportive team, you will deliver a high standard of security service in a dynamic and fast-paced environment.

Your role will focus on anticipating, identifying, and preventing security risks, while being ready to respond effectively when incidents occur.

Key Responsibilities

• Conduct internal and external patrols across high-security and restricted areas
• Monitor CCTV, access control, and alarm systems to identify and respond to risks
• Manage access for staff, visitors, and contractors in line with site procedures
• Carry out physical searches in accordance with security policies
• Respond to incidents including alarms, intrusions, and emergencies, escalating where required
• Maintain accurate records of all activities and incidents using systems such as MERLIN
• Provide a professional and welcoming presence as the first point of contact for visitors

Why This Role Matters

• You will help protect infrastructure that supports the UK's energy system
• Your role directly contributes to national resilience and public safety
• You will work in a high-security environment with genuine responsibility and purpose

What We're Looking For

We are seeking professional, reliable, and motivated Security professionals who can demonstrate the following:

Essential Requirements

• A proven background in the security industry (corporate, critical infrastructure, or similar)
• Valid SIA Door Supervisor licence
• First Aid at Work qualification (or willingness to obtain)
• Full UK manual driving licence
• British citizen with a UK Passport or hold dual Nationality.
• Lived and worked in the UK for the past 5 years
• Minimum of 3 GCSE including English and Maths at Grade C/4 or above (or equivalent)

Highly Desirable

• SIA CCTV Operator License (or willingness to obtain)
• Experience working in a government or high-security environment.
• SC Clearance - must be obtained as a condition of your employment.
• Experience using systems such as CCTV, access control platforms and incident reporting tools.

Skills & Capability

• Fluent in verbal and written English with good communication skills.
• Strong observational and situational awareness skills.
• Ability to follow procedures and instructions accurately.
• Strong IT skills and a good understanding of all MS Office applications.
• Good understanding of health, safety and security best practices.
• Ability to identify and respond to security risks.

Personal Attributes

• Professional, reliable, and punctual
• Remains calm under pressure with good decision-making ability
• High level of integrity and confidentiality
• Proactive and vigilant approach to security
• Customer-focused with a helpful and approachable manner
• Ability to work independently and as part of a team

About You

You will be an experienced security professional with the ability to maintain strong situational awareness in a fast-paced environment. You will be confident in managing access control, responding to incidents, and interacting with a wide range of stakeholders.

You will demonstrate professionalism, sound judgement, and the ability to operate effectively within a high-security setting.

All candidates for this role will attend a general fitness medical, which includes an eyesight test, hearing test, step test and advice on your Body Mass Index (BMI) – but do not worry, you don't need to be a high-performing athlete. Please note, we're not looking for a specific ‘type' of person. We're committed to ensuring all candidates, regardless of their backgrounds, identities, lived experiences, and perspectives are given the support and training they need to thrive in this role.

Training & Development

You will receive structured site-specific training and ongoing development, including:

• Operational procedures and security protocols
• Security systems (CCTV, access control, alarms)
• Conflict management and de-escalation techniques
• Fire safety and First Aid
• Opportunity to gain additional qualifications (including CCTV licence)
• Ongoing development and career progression within Mitie

Pre-Employment Requirements

• Fitness medical (including eyesight, hearing, and fitness test)
• Drug and alcohol screening
• Security vetting and clearance (SC)

What To Expect

Our recruitment process is fair, transparent, and based on merit. It is designed to assess your suitability against the requirements of the role at each stage.

To be considered, applicants must successfully complete each stage of the process outlined below:

• Eligibility Screening: You will be required to complete a series of eligibility questions to confirm that you meet the minimum requirements for the role. Successful candidates will progress to the application stage.
• Application & Situational Judgement Test (SJT): You will complete an application form, including role-specific questions and a Situational Judgement Test (SJT). The SJT assesses your responses to workplace scenarios and behaviours relevant to the role. A minimum pass mark must be achieved to progress.
• Application Sift: Your application will be reviewed against the role criteria to determine suitability for the next stage.
• Virtual Interview: Successful candidates will be invited to attend a virtual interview to further assess skills, experience, and behaviours.
• In Person Pre-Employment Checks: This stage includes:

• Competency test (including eyesight, hearing, and fitness test)
• Drug and alcohol screening
• Security vetting and clearance (SC)

Please note that you must successfully pass each stage to progress to the next.

Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.