Site Operations Lead — Heritage Site & Visitor Experience

National Trust; Daventry; On-site; GBP 30,000 - 40,000; Full time

Job summary

A heritage conservation organization is seeking a Site Manager for daily operations at Canons Ashby. This permanent, full-time role requires transport and involves leading a small team across several historic properties. Responsibilities include planning on-site operations, ensuring visitor safety, and engaging with stakeholders. Benefits include a substantial pension scheme, free entry to Trust places, and a holiday allowance up to 32 days.

Benefits

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym and shopping discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at most Trust places

Qualifications

• Experience in operational leadership and property management.
• Proactive and solution-focused with a good eye for detail.
• Skilled communicator able to forge strong relationships.

Responsibilities

• Plan and run daily operations at Canons Ashby.
• Work with cross-portfolio Property Operations Manager.
• Ensure visitor experience meets accessibility and compliance standards.

Skills

Operational leadership

Visitor experience and service excellence

Compliance and risk management

Team leadership and development

Financial management

Stakeholder engagement

Job description

A heritage conservation organization is seeking a Site Manager for daily operations at Canons Ashby. This permanent, full-time role requires transport and involves leading a small team across several historic properties. Responsibilities include planning on-site operations, ensuring visitor safety, and engaging with stakeholders. Benefits include a substantial pension scheme, free entry to Trust places, and a holiday allowance up to 32 days.