Site Manager

Pinnacle Group; Tendring; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading facilities management provider in Tendring is seeking a proactive Site Manager to lead the Caretaking team and oversee subcontractors. This role is pivotal in ensuring the site is safe, operational, and welcoming. The ideal candidate will have managerial experience, strong customer service skills, and the ability to multitask effectively. The position offers various benefits including flexible working arrangements, private medical insurance, and personal development plans.

Benefits

Flexible Working Arrangements

Life Assurance

Enhanced Pension Scheme

Private Medical Insurance

Retail Discounts

Childcare Assistance

Qualifications

• Experience in a caretaking setting.
• Amenable and approachable personality.

Responsibilities

• Manage the Caretaking Team and provide direct line management.
• Plan and oversee PPM & Reactive Tasks.
• Ensure Health & Safety Compliance.
• Monitor Sub-Contractors and support local supervisors.
• Coordinate with FM & Stakeholders for smooth operations.
• Supervise external contractors by the caretaking team.
• Track staff attendance and leave.
• Maintain records and stock levels.

Skills

Managerial or team leader experience

Strong customer service skills

Ability to multitask, prioritise and delegate

Job description

Overview

Pinnacle Group are looking for a proactive and experienced Site Manager to lead our Caretaking team and oversee on-site Sub-Contractors at Tendring Education Centre.

This pivotal role ensures that both internal and external school facilities are fully operational, safe, and visually well-maintained. You'll be responsible for delivering high standards of service, ensuring Health & Safety compliance, and maintaining a welcoming environment for all users of the site.

This is a fantastic opportunity to take ownership of a key site, lead a dedicated team, and make a visible impact every day. You'll be part of a supportive facilities management team that values collaboration, continuous improvement, and professional development.

If you're a hands-on leader with a passion for high standards and operational excellence, we'd love to hear from you.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We're a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we're looking for

We're looking for someone who, alongside the key criteria below, will sign up toour valuesof Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Responsibilities

• Manage the Caretaking Team - provide direct line management, delegate tasks, monitor performance, and ensure job descriptions are fulfilled.
• Plan and Oversee PPM & Reactive Tasks - Schedule and track planned preventative maintenance and ensure reactive tasks are completed within SLAs.
• Ensure Health & Safety Compliance - Oversee H&S standards for caretaking and sub-contractor activities.
• Monitor Sub-Contractors- Oversee cleaning and grounds subcontractors, support local supervisors, and drive service improvements.
• Coordinate with FM & Stakeholders- Liaise with FM, school staff, and service providers to ensure smooth operations and identify improvements.
• Supervise External Providers- Arrange access, escorting, and supervision of external contractors by the caretaking team.
• Track Staff Attendance & Leave- Monitor timekeeping, absences, approve leave, and ensure adequate shift cover.
• Maintain Records & Stock Levels - Keep accurate logs of tasks, performance, overtime, and advise on stock/equipment needs.

Key Requirements

• Managerial or team leader experience is essential.
• Experience in a caretaking setting.
• Amenable and approachable personality.
• Strong customer service skills.
• Ability to multitask, prioritise and delegate.

Our offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds - particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme