Site Maintenance Manager

CBW Staffing Solutions; Greater London; On-site; GBP 39,000 - 65,000; Full time

Job summary

CBW Staffing Solutions is seeking a Site Maintenance Manager for a brand new commercial property in the City of London. You will lead a small on-site team, ensure high client satisfaction and manage both reactive and planned maintenance to KPI targets.

Based in central London, you will coordinate with the client and contract management to maintain service excellence and drive contract development, with typical hours 8:00–17:00, Monday to Friday.

Qualifications

• Apprenticeship trained and fully electrical or mechanical qualified to recognised level (C&G, HNC/HND).
• Experience managing multiple buildings and clients.
• Team player with ability to prioritise and solve problems under pressure, using innovative solutions.
• Commitment to quality and professional environment.
• Strong people management skills.
• Excellent written and verbal communication skills.

Responsibilities

• Maintain high client satisfaction and develop the contract.
• Meet contract KPI's / SLA's and maintain contract knowledge.
• Attend strategic contractual/operational meetings with the client regularly.
• Oversee reactive and PPM works orders to meet KPI's and close out.
• Provide leadership and management to the on-site team.

Skills

People management

Communication

Team player

Problem solving under pressure

Innovative thinking

Education

Electrical/Mechanical qualification (C&G/HNC/HND)

Job description

Site Maintenance Manager - Commercial building – City of London - up to 65k + Package

Would you like to work for an established, stable building maintenance contractor?

Do you have experience of managing commercial buildings?

One of the established names in the commercial building maintenance industry is looking to recruit a Site Maintenance Manager to look after a brand new key commercial property close to St Pauls.

Based in the heart of the City, the company is looking for a candidate who will be able to provide a first class customer service and be able to organise, manage and motivate the on site team.

The team on site consists of two multi-skilled engineers and there is an excellent working relationship with the client.

The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:

• Ensure client satisfaction levels are at a constantly high level, leading to development of the contract.
• Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.
• Ensure contractually agreed KPI's / SLA's are met.
• Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.
• Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPI's and SLA's as necessary.
• Provide leadership and management to the site team as necessary.

Applicants for this role must be able to meet the following criteria:

• Apprenticeship trained and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.
• Proven experience and involvement in managing multiple buildings and clients.
• A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.
• Must be a team player committed to working in a quality and professional environment.
• Strong people management skills.
• Excellent written and verbal communication skills.