Sister/Charge Nurse - Virtual Ward

St. Helens and Knowsley Teaching Hospitals NHS Trust; Sefton; Hybrid; GBP 31,000 - 42,000; Full time

Job summary

Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking an experienced Registered Nurse to join our Virtual Ward team, delivering acute-level care at home and coordinating safe transitions from hospital for frail older adults.

The role focuses on advanced assessment, care coordination, discharge planning and clinical case management, working across hospital and community services with remote monitoring to prevent unnecessary admissions.

Qualifications

• Registered Nurse with current NMC registration and a valid PIN.
• Post-registration experience in frailty, elderly care, acute medicine, community services, or urgent care.
• Leadership training or qualification (e.g., ILM) or working towards preferred.

Responsibilities

• Undertake comprehensive assessments of frail patients to determine suitability for Virtual Ward pathways and support safe discharge from acute services.
• Coordinate care across acute, community and primary care services to ensure seamless patient transitions and continuity of care.
• Manage a caseload of patients, developing and implementing personalised care plans that promote recovery and independence at home.
• Work closely with multidisciplinary teams, including consultants, therapists, pharmacists, community teams and GPs, to support complex patient pathways.
• Monitor patients using remote monitoring technology and respond appropriately to clinical deterioration through agreed escalation processes.
• Support admission avoidance and early supported discharge initiatives, helping patients receive acute-level care in their usual place of residence.
• Contribute to comprehensive geriatric assessment processes and provide education and support to patients, carers and families.
• Provide clinical leadership, support junior colleagues, and contribute to service development, quality improvement and pathway redesign initiatives.
• Maintain high standards of clinical documentation, governance, safeguarding and professional practice in accordance with the NMC Code and Trust policies.

Skills

Frailty care

Clinical assessment

Care coordination

Discharge planning

MDT liaison

Education

NMC Registered Nurse

Job description

Job overview

Are you an experienced and motivated Registered Nurse with a passion for improving outcomes for older people living with frailty? An exciting opportunity to join our expanding Virtual Ward service, supporting patients to transition safely from acute hospital care into community-pathways while receiving acute-level care in their home. The role focuses on advanced assessment, care coordination, discharge planning, and clinical case management for patients requiring ongoing support following an acute episode of illness.

Working within Frailty SDEC, Frailty Wards, and alongside community services, you will play a pivotal role in reducing avoidable admissions, facilitating early supported discharge, and ensuring seamless transitions of care across organisational boundaries. You will work collaboratively with multidisciplinary teams,

This is an excellent opportunity for a nurse with significant post-registration experience in frailty, elderly care, acute medicine, community services, or urgent care, who is passionate about service improvement, clinical excellence, and delivering care closer to home. If you share our values of being Kind, Open and Inclusive, and are committed to providing high-quality care for some of our most vulnerable patients, we would love to hear from you.

Main duties of the job

As Virtual Ward Nurse:

• Undertake comprehensive assessments of frail patients to determine suitability for Virtual Ward pathways and support safe discharge from acute services.
• Coordinate care across acute, community and primary care services to ensure seamless patient transitions and continuity of care.
• Manage a caseload of patients, developing and implementing personalised care plans that promote recovery and independence at home.
• Work closely with multidisciplinary teams, including consultants, therapists, pharmacists, community teams and GPs, to support complex patient pathways.
• Monitor patients using remote monitoring technology and respond appropriately to clinical deterioration through agreed escalation processes.
• Support admission avoidance and early supported discharge initiatives, helping patients receive acute-level care in their usual place of residence.
• Contribute to comprehensive geriatric assessment processes and provide education and support to patients, carers and families.
• Provide clinical leadership, support junior colleagues, and contribute to service development, quality improvement and pathway redesign initiatives.
• Maintain high standards of clinical documentation, governance, safeguarding and professional practice in accordance with the NMC Code and Trust policies.

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Detailed job description and main responsibilities

Please find attached job description and person specification for main responsibilities and requirements.

Person specification

Our Values

Essential criteria

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential criteria

• Registered Nurse Diploma / degree level or equivalent experience
• Current NMC Registration
• Evidence of continuous professional development
• Leadership training or qualification (minimum Level 3 ILM or equivalent) or working towards

Knowledge and Experience

Essential criteria

• Able to demonstrate knowledge of NMC professional standards for practice contained within the code
• Experience of leading a team in a clinical environment
• Research awareness and commitment to evidence-based practice
• Experience of clinical risk assessment & management of identified risk
• Understanding key features of Clinical governance
• Knowledge of audit & audit procedures

Skills

Essential criteria

• Up to date clinical skills in order to ensure quality of services being provided by ward
• Excellent communication skills
• Excellent interpersonal skills
• Excellent organisational skills - prioritise and coordinate own workload
• Able to act as a leader, effectively managing staff in the department
• Ability to act as a change agent
• Ability to co-ordinate & liaise with MDT members
• Computer literacy eg experience of electronic patient record

Other

Essential criteria

• Frequent sitting or standing in a restricted position; occasional moderate effort for several short period
• Frequent concentration, work pattern unpredictable Concentration for patient clinical work
• Occasional distressing / highly distressing or emotional circumstances. Deals with patient complaints, conveys unwelcome news, complaints, concerns arising from incident communicated to patients and relatives
• Working in ward environment providing direct clinical care

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England.

Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience.

The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.

Equality, Diversity, and Inclusion

We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups.

As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.