Sister/Charge Nurse, Medicine

Gloucestershire Hospitals NHS Foundation Trust; Cheltenham; Hybrid; GBP 40,000 - 48,000; Full time

Job summary

Gloucestershire Hospitals NHS Foundation Trust in Cheltenham is seeking a Band 6 Sister/Charge Nurse to lead the Medical Day Unit on a permanent 37.5-hour contract. The role involves clinical leadership, patient care, staff supervision, and operational management in a busy outpatient setting.

You will work with consultants, pharmacy, and ward teams, ensuring infection control and high-quality, safe services while supporting staff development and professional practice within the Trust values.

Qualifications

• Registered Nurse with active NMC registration.
• Experience in outpatient or Medical Day Unit settings.
• Demonstrated leadership of nursing teams and patient flow.
• Teaching or mentorship qualification is desirable.

Responsibilities

• Act as shift coordinator for the Medical Day Unit.
• Lead clinical emergencies and manage patient care.
• Supervise and mentor Band 5 nurses and junior staff.
• Coordinate patient flow, capacity, and clinics.
• Ensure infection prevention and governance standards.
• Participate in audits, incident reporting and learning reviews.
• Collaborate with consultants, pharmacy, and wards.

Skills

Clinical leadership

Team leadership

Staff supervision

Operational management

Infection prevention

Audit & incident reporting

Multidisciplinary collaboration

Mentoring & training

Education

NMC registered nurse

Job description

Current jobs at Gloucestershire Hospitals

Site Cheltenham General Hospital Town Cheltenham Salary £39,959 - £48,117 (pa pro rata if part-time) Salary period Yearly Closing Today at 23:59

At Gloucestershire Hospitals, our people are at the heart of everything we do. As the county’s largest employer, we are proud to provide high-quality acute, elective, and specialist services to more than 650,000 people across our county. Our care is delivered across Gloucestershire Royal, Cheltenham General and Stroud Maternity Hospital.

With over 9,000 employees representing more than 95 nationalities, bringing together a mix of cultures and experiences to the care that we deliver. Whether you’re beginning your NHS journey or looking to take the next step in your career, this is an exciting time to join us. We’re investing heavily in innovation, research, and transformation, with more than 100 active clinical studies and major developments underway across our hospitals.

We take pride in working as one team, driven by a shared ambition to grow, develop, and continually improve. Every contribution is valued and by combining our collective strengths, we support not only our diverse communities but one another. You can expect a warm, supportive culture and colleagues who are passionate about teamwork, professional development and delivering exceptional care. We offer structured development programmes, mentoring and leadership opportunities to help you progress in your career.

We are committed to fostering an inclusive environment where everyone feels they belong. By joining our Trust, you will benefit from a comprehensive package that includes flexible working opportunities, generous annual leave, the NHS pension scheme, competitive bank rates, local discounts, access to on-site nurseries, reduced public transport costs, reward and recognition schemes and a wide range of health and wellbeing initiatives.

Be part of Gloucestershire Hospitals, explore your future with us today.

Job overview

This is an exciting opportunity to work within the outpatient setting on Medical Day unit currently based at CGH.

MDU is an out-patient department which deals with various intravenous infusions, diagnostic endocrine tests, and blood transfusions.

We are looking to recruit a band 6 sister / charge nurse to work 37.5 hours a week in permanent contract . The hours are currently 07.00- 17.00 hrs. Monday to Saturday, we are closed on Sundays and bank holidays

We are a friendly team and would look for someone to fit in and enjoy the diversity of the department.

The Matron for Medical Day Unit is Marie Williams . Unit Manager is Bijimol Joseph, The General Manager is Lisa Dockley and Jo Knickenberg is the Deputy General Manager.

The Medical Day Unit is part of the Medical Division. The Chief of Service is Dr Emma Wylie, Chantal Baker is the Divisional Director of Quality & Nursing and Jessica Dixon is the Divisional Director of Operations.

Main duties of the job

Clinical leadership and patient care

• Act as shift coordinator, taking responsibility for the safe and effective running of the Medical Day Unit
• Lead and manage clinical emergencies, including anaphylaxis and deteriorating patients
• Act as a clinical resource and role model for junior nurses, Band 3 technicians, students, and bank staff

Team Leadership and Supervision

• Provide day-to-day leadership, supervision, and support to the multidisciplinary team
• Support induction, training, and competency development of staff
• Promote a positive, inclusive, and supportive working environment

Operational Management

• Coordinate patient flow, appointment scheduling, and capacity management
• Ensure effective use of resources, including equipment and stock
• Support service delivery during periods of high demand or reduced staffing

Governance, Quality, and Safety

• Ensure compliance with infection prevention and control standards
• Participate in audits, incident reporting, and investigations
• Support implementation of action plans following incidents or complaints

Communication and Collaboration

• Communicate effectively with patients, relatives, and carers to support informed decision-making
• Liaise closely with consultants, specialist nurses, pharmacy, outpatient services, and wards

Professional Development

• Maintain professional registration and revalidation requirements
• Engage in reflective practice and ongoing professional development

Working for our organisation

Our organisation delivers high-quality outpatient and acute services with a strong focus on patient safety and experience. We support our staff through effective leadership, training opportunities, and a collaborative working culture. Staff are encouraged to contribute ideas, develop their skills, and work together to provide compassionate, person-centered care.

We support professional development, value teamwork, and strive to create a culture where staff feel respected, supported, and empowered to deliver the best care possible.

Our Values:

lt is expected that all employees uphold the values of the organization as our values underpin everything we do and describe the way we expect our staff to behave towards our patients, families and carers and between each other. We have the following values

We are Caring – always showing kindness and concern for others
We are Compassionate – focusing on our relationships with others by listening, respecting and valuing their experiences
We are Inclusive – ensuring everyone gets the care and support they need, regardless of identity or background
We are Accountable – taking personal responsibility for our actions, decisions and behaviors

These values sit alongside the wider NHS Values which all NHS employees are expected to uphold.

Detailed job description and main responsibilities

Job purpose

The Band 6 Sister / Charge Nurse will provide clinical leadership and operational management within the Medical Day Unit, ensuring the delivery of safe, effective, and high-quality patient-centred care. The post holder will support the day-to-day running of the unit, lead the nursing team, and contribute to service development, governance, and workforce management.

The role requires strong leadership, advanced clinical skills relevant to outpatient infusion services, and the ability to coordinate care in a fast‑paced environment.

Key Responsibilities

Clinical Leadership & Patient Care

• Act as a clinical role model, delivering high standards of nursing care in line with Trust policies and professional standards.
• Ensure the safe administration of intravenous infusions, blood products, and diagnostic test
• Maintain oversight of patients receiving complex treatments and manage adverse reactions, including anaphylaxis.
• Ensure accurate documentation, risk assessments, and compliance with infection prevention and control standards.
• Promote a calm, reassuring environment for patients attending for both one-off and long-term treatments.

Leadership & Team Management

• Provide visible leadership to the nursing team during shifts.
• Coordinate staffing, skill mix, and patient flow to ensure safe service delivery.
• Support, supervise, and mentor Band 5 nurses, Band 3 staff, students, and bank staff.
• Contribute to staff appraisals, capability processes, sickness management, and return-to-work planning.
• Foster a positive team culture that promotes wellbeing, respect, and collaboration

Operational Management

• Support the day-to-day operational running of the Medical Day Unit.
• Ensure clinics and infusion lists are safely managed and capacity is used effectively.
• Escalate concerns regarding staffing, workload, or patient safety appropriately.
• Contribute to rota planning and workforce utilisation.
• Support business continuity planning during periods of increased pressure.

Clinical Governance & Quality Improvement

• Actively contribute to audit, incident reporting, complaints management, and learning reviews.
• Support implementation of Trust policies, SOPs, and national guidance.
• Participate in service development and quality improvement initiatives.
• Encourage a culture of reflection, learning, and continuous improvement.
• Promote patient feedback (FFT) and use outcomes to improve care.
• Work closely with multidisciplinary teams, including: Medical teams, Pharmacy, Estates and support services
• Ensure patients and relatives receive clear, timely information.
• Represent the unit at meetings when required.

Professional Responsibilities

• Maintain current NMC registration.
• Practice in accordance with the NMC Code.
• Maintain personal professional development and revalidation requirements.
• Uphold Trust values and behaviours at all times.

Person specification

Qualifications and Training

• Sound knowledge of evidence-based nursing practice within an acute or outpatient setting
• Registered Nurse with active NMC registration
• Evidence of relevant continued professional development
• Holds a teaching or mentorship qualification

Knowledge and Skills

• Excellent Interpersonal and Communication Skills
• Ability to manage anaphylaxis and other infusion-related emergencies
• Ability to resolve conflict/ challenges in a constructive way
• Good leadership qualities
• Coaching and mentoring skills
• Knowledge of Medical Day Unit services and outpatient infusion pathways

Clinical/Experience

• Appropriate experience at a Band 5 level
• Experience of managing workload and patient flow during a shift
• Experience supporting and supervising junior staff and students
• Previous experience of leading a team / coordinating a team
• Previous experience in a Medical Day Unit or similar clinical area

Personal Attributes

• Professional, reliable, and accountable, acting as a positive role model for other
• Resilient and calm under pressure, able to manage a busy and fast-paced outpatient environment
• Emotionally intelligent, demonstrating empathy, fairness, and respect for colleagues and patients
• Proactive, motivated, and able to work independently using professional judgement
• Commitment to staff wellbeing, equality, diversity, and inclusion

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

IMPORTANT: If you require sponsorship in order to apply for this role, eligibility is subject to your individual circumstances ie. current/previous visa status and the relevant salary threshold. We cannot make that assessment for each individual at this stage, therefore we advise those that may require sponsorship to ensure they have self assessed and thoroughly understood their eligibility using the Home Office guidance here - UK Visas and Immigration - GOV.UK

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.