SIRT and PRRT Coordinator

The Christie NHS Foundation Trust; Manchester; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Flexible working

Home working

Job summary

The Christie NHS Foundation Trust is seeking a proactive SIRT and PRRT coordinator within the Medical Oncology Administrative team in Manchester. The role focuses on booking patient appointments, coordinating MDT activity, and providing non-clinical patient support.

You will need NHS clerical experience, audio-typing and copy typing skills, and strong knowledge of medical terminology to thrive in this busy environment. Flexible/hybrid working is available.

Qualifications

• Minimum extensive NHS administration experience or healthcare environment exposure.
• Experience with audio-typing and copy typing in a clinical setting.
• Good knowledge of medical terminology relevant to oncology.

Responsibilities

• Coordinate SIRT and PRRT related bookings with clinical teams.
• Maintain patient appointment and blood test schedules accurately.
• Support audits and research activities on request.
• Communicate with patients face-to-face and by phone to handle non-clinical queries.
• Prepare paperwork for MDTs and document outcomes and decisions.

Skills

Audio typing

Copy typing

Communication skills

IT systems proficiency

Word & Excel

Education

GCSE Maths & English (C or above)

A-levels

Tools

Word

Excel

NHS systems

Job description

An exciting opportunity has arisen for a well-motivated and flexible individual to join the Medical Oncology Administrative team as the SIRT and PRRT coordinator.

You will work very closely with the clinical teams to ensure patients are booked in for appropriate appointments in a timely manner and all administrative tasks are complete. You will have regular communication with patients, both face to face and via the telephone, to answer any non-clinical queries.

You will be able to organise and prioritise your own workload and balance this with the demands of this busy and diverse role. An extensive background in NHS administration is required.

This post is 37.5 hours over Monday to Friday. We can support a combination of home working and on-site working as part of this role and flexible working can also be considered.

Main duties of the job

You will be enthusiastic, willing to learn, eager to play an effective part in a busy team environment and be able to use your own initiative.

You will have experience of audio-typing and copy typing and ideally have worked within a healthcare environment with Medical Secretarial experience and a good knowledge of medical terminology.

When applying for this position, please refer to the person specification and demonstrate within your application form how you meet the criteria, providing examples where possible.

Working for our organisation

The Christie is one of Europe’s leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.

We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.

We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK’s National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.

Detailed job description and main responsibilities

Planning and organisational tasks / duties

The post holder will be required to:

Navigate a range of IT systems to navigate patient care which includes the booking of patient appointments and blood test appointments.

Ensure that all aspects of care/interaction with patients and other service users are documented in line with Trust policies on Trust systems and departmental databases.

Assist the clinical teams with any audits and research.

Ensure that ward staff are informed of treatment plan for inpatients and relay any relevant concerns to the clinical teams.

Liaise with Clinical Trial Research Nurses and Coordinators on any SIRT or PRRT clinical trials regarding treatment and ensure that any information or data they require is collected at source.

Organise and attend the SIRT MDT and listing the patients needed for discussion. This will involve preparing any necessary paperwork and annotating the outcomes and decisions from the MDT.

Attend the Radiology lunchtime meeting where all SIRT cases are discussed, and decisions are made on patient’s treatment.

Attend any Site Initiation Visits or Investigator meetings.

Liaise and work closely with the relevant teams in Radiology, Nuclear Medicine and Radiopharmacy regarding treatment and scan dates.

Inform relevant teams of any changes to treatment dates and ensure that any ordered medicines are postponed or cancelled.

Participating in any meetings as requested by management and clinical teams.

Escalate any service issues or concerns to the relevant management or clinical teams.

Liaise with external companies to arrange training programmes for SIRT and PRRT.

Liaise with transport booking team to arrange transport for patients when required.

Ensure that patients have relevant tumour markers and blood tests checked prior to and during treatment.

Be involved in the reporting of treatment outcomes, as well as Key Performance Indicators as agreed with the ENETS Centre of Excellence Leads.

Patient / service user related tasks /duties

The post holder will be required to:
Provide compassion, empathy and support to patients, carers and relatives and can signpost to other services.

Provide non-clinical advice to patients and being able to identify specific issues.

Ensure that patients have been informed of different stages of their treatment and when these will take place. This may involve meeting patients in clinic to provide information documents on SIRT or PRRT.

Communicating with patients to ensure they know the dates of their treatments, including chemotherapy and ensuring that this has been booked.,

Ensure that patients have already been made aware of the safety aspects of having a Nuclear Medicine procedure.

Answer any relevant, non-clinical questions patients may have and being a general point of contact and arranging, if necessary, for further contact from the clinician or radiologist.

Visiting patients on the ward where necessary to provide them with any further opportunity to ask non-clinical questions or information documents about SIRT or other directed liver therapies and directing questions and concerns to the clinical teams where necessary.

Raise any concerns to relevant clinicians or radiologists regarding patients, especially concerning any safety issues.

Ensure that patients have their follow up PET CT scan at the relevant time and if needed, arranging for patients to be discussed at MDT to discuss reported findings.

Obtain any required reports such as blood results from other hospitals if required.

Contact patients after treatment and in between the preparation for treatment to ensure that they are not experiencing any problems, as well as receiving phone calls from patients when required. Any concerns or clinical questions should then be directed to the clinical team.

Receive details of patients referred to PRRT after discussion at the NET MDT.

Responsibilities for information resources

The post holder will be required to:
Update the SIRT database after a patient’s treatment and collect any data needed for research purposes.

Ensure that any patients identified for SIRT at MDT meetings are requested on the electronic radiology systems and appointments are made.

Maintain a list of patients referred for treatment including setting up a ‘waiting list’ for treatment.

Liaise with Nuclear Medicine and Clinical Teams regarding available treatment slots.

Understand the date of the patient’s last SSA injection in order to inform the scheduling of treatment.

Take responsibility for ensuring that all of their own mandatory training is up to date.

Person specification

Qualifications

• Secondary- level education GCSE Maths and English at C grade or above.
• Education to A-level grade

Experience

• Previous PA/secretarial/appointments/coordinator experience in a similar environment
• Experience of working with IT packages to include Word & Excel
• Previous NHS clerical experience.

Skills

• Excellent oral and written communication skills.
• Ability to maintain patient tracking (waiting list, tracking of patients on treatment, etc.).
• Ability to interact with other members of the multidisciplinary team.
• The ability to manage workload & prioritise tasks effectively
• Ability to use electronic databases (e.g. excel)

Knowledge

• Knowledge of administrative/office systems and processes
• Knowledge of NHS administrative systems and processes
• Knowledge of medical terminology

Values

• Ability to demonstrate the organisational values and behaviours

Other

• Ability to work under pressure and to meet tight deadlines.
• Ability to use own initiative.
• Willingness to attend meetings relevant to the post, which may occasionally be out of hours or abroad.

The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.

The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

No Smoking Policy - You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.

Additional Information - We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.

We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

The Christie NHS Foundation Trust is committed to the highest standards of ethical conduct and integrity in all our activities. We have a zero-tolerance approach to modern slavery in any of its forms, including slavery, servitude, forced or compulsory labour, and human trafficking. We are fully committed to acting ethically and with transparency in all our business dealings and relationships, and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our organisation or supply chains.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.