SIA Door Supervisors

Showsec; Southampton; Hybrid; GBP 22,000 - 25,000; Full time

Benefits offered by this job

Hourly pay transparency

Shift flexibility

App for shifts booking

Onsite training and mentoring

Career progression opportunities

Pension scheme

Wellbeing portal

Job summary

Showsec are seeking professional SIA Door Supervisors for the Southampton team, based at the O2 Guildhall Southampton, with travel to Bournemouth possible. You will ensure safety, deliver customer service and manage crowds in busy venues.

Applicants should hold a valid SIA Door Supervisor licence and have right to work in the UK. The role offers shift flexibility, progress through onsite training, and opportunities to grow within the company.

Qualifications

• Right to work in the UK.
• Valid in-date SIA Door Supervisor licence.
• Experience in event security and crowd management is preferred.
• Willingness to work evenings and weekends.

Responsibilities

• Perform pre- and post-event checks.
• Assist with ingress, egress and queue management.
• Manage conflicts and conduct safe ejections.
• Check passes, accreditation and tickets.
• Patrol the venue and respond to incidents.
• Monitor spectators for distress or overcrowding and report.
• Enforce venue policies and licencing requirements.

Skills

Customer service

Communication

Professionalism

Crowd management

Education

SIA Door Supervisor Licence

Job description

We are Showsec, the award-winning venue and event security specialist dedicated to achieving excellence in crowd management.

We are looking for professional and reliableSIA Door Supervisors to join our Southampton team. This is an exciting opportunity to work at the iconic O2 Guildhall Southampton, with the opportunity to pick up additional work in Bournemouth if you are willing to travel.

As an SIA Door Supervisor, you will play a vital role in maintaining a safe and secure environment for customers, clients and colleagues. You must be able to communicate with colleagues in person and viaradio in loud and busy environments, take a proactive approach to crowd safety, and deliver excellent customer service. We are looking for individuals who demonstrate professionalism, integrity, and sound judgement at all times.

We welcome applications from experienced event security professionals with a strong background in crowd management and venue security. Equally, we encourage applications from those looking to start a career in the industry, as Showsec provides industry-leading training and development opportunities to help you succeed.

Work That Fits Around You

Whether you’re looking to supplement your income or build a long-term career in event security and crowd management, Showsec offers the flexibility to choose shifts that suit your existing commitments. Due to the nature of the events, successful applicants must be available to work evenings and weekends.

At Showsec, we’re committed to helping our people grow and progress. We offer industry-leading training and clear career pathways, giving you the opportunity to develop your skills and advance your career:

Only applicants based in or located near to Southampton will be considered for this vacancy.

What can Showsec offer you?

• A minimum hourly rate of £15.80 per hour (comprising a pay rate of £14.10 and indicative holiday pay of £1.70) and a maximum hourly rate of £18.44 per hour (comprising a pay rate of £16.45 and indicative holiday pay of £1.99). Holiday pay is indicative because it is accrued at 12.07% for every hour worked in accordance with your average pay rate over the previous 52 worked weeks. If you work at a different rate the pay and holiday pay will change accordingly.
• Plenty of shift availability at a variety of venues
• 24/7 access to the Showsec app – plan, book and swap your shifts
• Ongoing development through onsite training and mentoring, and access to industry-leading training modules and courses through our eLearning platform
• Career progression opportunities – lots of our senior management team started out as casual Steward and SIA Door Supervisors!
• The opportunity to join our casual auto enrolment pension scheme
• Access to our EAP and wellbeing portal, including virtual GP and physiotherapy services, to support your health and wellbeing whenever you need it

What you will be doing

• Perform pre and post event checks
• Assist with safe and effective ingress, egress and queue management
• Effective management of conflict and complete safe, lawful ejections
• Checking passes, accreditation, and ticket checks
• Effective patrols of the site or venue
• Effective response to incidents, emergencies, and preservation of crime scenes
• Monitor spectators for signs of distress, overcrowding and inappropriate behaviour and report these to the on-shift supervisor
• Be vigilant, identify potential hazards and suspicious behaviour and report to the on-shift supervisor
• Assist with evacuation and invacuation procedures in the event of an emergency
• Enforce venue policies and procedures
• Understand and effectively apply relevant law and legislation to the role
• Ensure fire exits and evacuation routes are always kept clear
• Ensure health and safety guidelines and regulations are adhered to by all stakeholders including but not limited to Showsec workers, labour providers, customers, and venue staff
• Understand and execute duties commensurate with licensable activities and venue licence requirements

What we need (essential)

• Right to work in the UK
• Valid in-date SIA Door Supervisor licence

Please note:

• You will be offered a variety of shifts starting at the base pay rate shown on this advert. The maximum pay rate applies to specific shifts such as club nights at specific venues. It will remain your decision as to whether you wish to accept any offer of work in line with the provision of services contract.
• Appointment to this role is subject to satisfactory completion of BS7858 security screening checks. IND001