SI (Swim Instructor) - Wandsworth Smugglers Way

Virgin Active; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

33 days annual leave including bank

The Peoples Pension with 3% employer

Complimentary Virgin Active membership

Discounts on PT sessions

Virgin Family discounts

20% off food & drink at KAUAI

Salary Finance access

Counselling via Health Heroes

Dexters corporate letting services

ePoints discounts

Job summary

Virgin Active in London is seeking a proactive Swimming Instructor to promote and deliver high-standard pool sessions, ensuring every member has an exceptional experience. You will develop creative classes following the Swim England plan, delivering engaging lessons for all ages while maintaining safety and enjoyment in the pool and surrounding areas.

You will provide outstanding customer care, record attendance, and work with Swim management to meet targets and contribute to the club's swim

Qualifications

• Exceptional communication and customer-facing skills.
• Qualified to teach swimming per national standards.
• Ability to create engaging, safe and progressive lessons.

Responsibilities

• Deliver high-quality swimming lessons following the national plan.
• Promote poolside activities and ensure a safe environment.
• Provide excellent personal service and member care.
• Accurately record attendance and track progress toward targets.

Skills

Communication skills

Customer service

Friendly & approachable

Team player

Education

Swim England/ASA Level 2 in Teaching Swimming or STA Level 2 Certificate in Swimming Teaching

Job description

• Ensuring all poolside activities and scheduled swimming lessons are promoted effectively and delivered to the highest standard, creating an exceptional experience for our members.
• Responsible for developing creative and innovative classes following the Swim England (ASA) national plan for Teaching Swimming.
• Providing a safe and enjoyable environment for all of our members within the pool & surrounding areas.
• Deliver great customer service by providing personal attention and care to all members.
• Accurately complete records for the function to track attendance and improvements in fitness making sure individual, team and department targets are being consistently met.
• Work closely with Swim management to meet and exceed set targets and objectives, help achieve commercial success within the department and wider Club team.

  In this role, you will play a part in inspiring swimmers of all ages and abilities through engaging, high-quality lessons that build confidence, skills and a lifelong love of the water. You will create a safe, supportive and enjoyable learning environment while delivering exceptional member experiences and contributing to the success of our swim programme.

  To be successful, you'll need to be flexible, friendly and approachable. You'll be ready for an exciting challenge and have the ability to connect with our members and get on well with people from all walks of life.

• Swim England/ASA Level 2 in Teaching Swimming or STA Level 2 Certificate in Swimming Teaching
• Exceptional communication skills and experience in a customer facing environment, able to respond appropriately & professionally to everyone you interact with in all manners, including face to face, over the phone & via email correspondence.

  The opportunity to be part of a brand redefining the future of wellness

• A premium environment with industry-leading facilities
• Development and progression opportunities aligned to your level
• Access to a vibrant, engaged member community
• The platform to build your career, reputation and impact

The Perks

• 33 days (including bank holidays) annual leave, plus a Celebration Day and we want you take them
• Access to The Peoples Pension, with our contributions at 3%.
• Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
• We want you to love Virgin Active like we do, so you get discounts across Virgin active everything from guest passes to 50% off PT sessions.
• You will join Virgin Family where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
• Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
• Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
• Mental health is a cornerstone of wellbeing. Our Health Heroes employer assistance programme is there when you need a helping hand with 6 free counselling sessions.
• We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services meaning no tenant charges.
• Access to ePoints, offering loads of online discounts to retailers.