Shrinkage Business Analyst - Commercial

Tesco UK; Welwyn Garden City; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading supermarket and technology company is seeking a data analyst to improve shrinkage performance by analyzing trends and identifying loss causes. You will manage project workstreams, develop actionable solutions, and utilize advanced data tools including SQL and Excel. The ideal candidate will possess strong analytical skills, stakeholder management abilities, and a numerate degree. This position offers a hybrid working model with flexibility to ensure work-life balance.

Benefits

Flexible working arrangements

Inclusive recruitment process

Qualifications

• Ability to present insights clearly and confidently.
• Experience working with complex data sets.
• Strong stakeholder management and influencing skills.

Responsibilities

• Managing workstreams that improve store operations.
• Building relationships with stakeholders across Tesco.
• Identifying opportunities to reduce shrinkage and creating action plans.

Skills

Analytical skills

Excellent communication

Stakeholder management

Data manipulation

Problem-solving

Education

Numerate degree or equivalent qualification

A-level Maths

Tools

SQL

Excel

VBA

Matlab

R

Python

Job description

You will carry out complex analytical work to uncover insights into business performance, identify root causes, and highlight opportunities for improvement. You’ll deliver projects that create meaningful benefits for customers, colleagues, shareholders, and communities. A key focus of this role is improving shrinkage performance by investigating unknown loss across the business. You’ll analyse shrinkage trends, use data‑led approaches to understand where and why losses occur, and turn findings into actionable solutions.

Responsibilities

• Managing workstreams that improve and transform store operations and shrinkage performance, helping us serve customers, communities, and the planet better every day.
• Adopting a flexible approach to work across different areas, ensuring plans align with strategic goals and the Service Delivery Model.
• Building strong relationships and collaborating with stakeholders across Tesco to achieve objectives and deliver measurable improvements.
• Delivering complex analytical work to provide insight into shrinkage trends, identify root causes, and develop data‑led solutions.
• Using data and statistical analysis to shape hypotheses, test findings, and communicate insights in a clear and engaging way.
• Identifying opportunities to reduce shrinkage, creating action plans, and supporting solutions that deliver meaningful benefits.
• Acting as a subject matter expert, advising on changes that impact shrinkage and sharing knowledge to build team capability.
• Taking ownership of processes and systems, ensuring they are efficient and effective, and embedding digital solutions in key decisions.
• Supporting change projects by assessing opportunities, risks, and benefits, and contributing to successful delivery.

Qualifications

• Excellent written and verbal communication skills, with the ability to present insights clearly and confidently.
• Strong analytical skills to identify root causes of complex problems and develop effective solutions.
• Experience working with complex data sets, providing analysis that leads to actionable outcomes.
• Ability to review, break down, and improve business processes.
• Proficiency in data extraction and manipulation using data warehousing tools; SQL is highly desirable.
• Advanced Excel skills (VBA knowledge is a plus).
• Familiarity with programming or statistical tools such as Matlab, R, or Python (useful but not essential).
• Strong stakeholder management and influencing skills.
• A numerate degree or equivalent qualification (A-level Maths as a minimum).
• Knowledge of statistical analysis and research methods.
• Experience in a customer-facing retail environment.

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.