Showroom Sales Advisor

Kirkland Associates; England; On-site; GBP 25,000 - 27,000; Full time

Job summary

A reputable sales company is seeking a confident Showroom Sales Advisor in Loughborough. In this role, you will guide customers through their purchasing journey, provide product and design advice, and ensure excellent aftersales service. Ideal candidates will have prior sales or customer service experience and strong communication skills. This full-time position includes a rotating schedule with weekends. The salary ranges from £25,000 to £27,000 annually, depending on experience.

Qualifications

• Experience in sales or customer service.
• Knowledge of interiors or luxury goods is a plus.
• Friendly and confident manner.

Responsibilities

• Guide customers through their buying journey.
• Provide clear product advice and design suggestions.
• Prepare quotations and process payments.

Skills

Sales experience

Excellent communication skills

Proactive approach

Tools

Microsoft Office

CRM systems

Job description

We are looking for a confident and customer-focused Showroom Sales Advisor to join our client in Loughborough. This role is ideal for someone who enjoys working with people, has a natural interest in interiors, and thrives in a fast-paced sales environment.

The Role

As a Showroom Sales Advisor, you will guide customers through their buying journey, offering product advice, design suggestions, and support from first enquiry to final purchase. You’ll communicate confidently across all channels - face-to-face, over the phone, and via email.

Work Schedule

5 days per week, with 2 rotating days off, including weekends. Hours: 9am – 5pm.

£25-27k

Responsibilities

• Greeting customers and responding to all showroom, phone, and email enquiries
• Providing clear advice on products, suitability, sizing, and pricing
• Preparing quotations, processing payments, and arranging deliveries
• Offering design input and resolving customer queries
• Updating the CRM system with accurate, timely information
• Coordinating the dispatch of product samples
• Delivering excellent aftersales service

Qualifications

• Experience in sales or customer service
• Knowledge of interiors or luxury goods (desirable but not essential)
• Excellent communication skills and a friendly, confident manner
• A proactive, enthusiastic approach and willingness to be hands‑on
• Familiarity with Microsoft Office and CRM systems