Showroom Sales Advisor

TIME Appointments Ltd; Bury St Edmunds; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury retail company in Bury St Edmunds seeks a Showroom Sales Advisor to join their friendly team. In this role, you'll make outbound calls to customers, arrange samples, and manage showroom appointments. Customer service experience and a background in luxury retail are preferred. This position offers a chance to develop your sales career and be part of a supportive environment.

Benefits

Friendly and welcoming team

Qualifications

• Experience in face-to-face customer service is essential.
• Familiarity with luxury retail environments is preferred.

Responsibilities

• Make outbound calls to customer database.
• Arrange samples for dispatch.
• Provide drinks to customers during appointments.
• Confirm showroom appointments with customers.
• Create quotations and process payments.
• Update the CRM system with client information.

Skills

Customer service experience

Experience working within luxury retailers/showrooms

Job description

Time Appointments are currently recruiting on behalf of a luxury company based in Bury St Edmunds who are currently recruiting for a Showroom Sales Advisor. This is a fantastic opportunity for an ambitious individual looking to progress their career within sales.

Key Duties & Responsibilities:

• Making outbound calls to customer database
• Arranging samples to be dispatched
• Providing drinks to customers during their appointments
• Confirming showroom appointments with customers prior to their arrival
• Creating quotations, arranging deliveries, processing payments, and providing outstanding aftersales service
• Updating the CRM system with relevant client information and daily activity

Skills & Experience Required:

• Someone with customer service experience (face to face)
• Experience working within luxury retailers / showroom

Working hours:

37 hours per week, with 2 days off. Must be open to working most Saturdays

Opening hours:

Monday-Friday 9am-5pm, Saturday 9:30am-5pm, Sunday: Closed

• A great place to work with a friendly and welcoming team