Showroom Manager: Lead Sales & Customer Excellence

Wolseley UK Limited; Clyst Heath; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading specialist trade merchant in the UK is seeking a Showroom Manager for a 12-month fixed term in Sowton. Responsible for delivering exceptional customer service and maximizing sales, the role requires strong leadership and excellent communication skills. The ideal candidate should have experience in retail management, with a focus on customer satisfaction and safety compliance. Additional benefits include a competitive salary, showroom commission, and various perks supporting health and wellbeing.

Benefits

Annual leave increasing with service

Generous pension scheme (matched up to 9%)

Potential to earn bonuses

Access to discounts

Qualifications

• Proven experience in a retail or showroom management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Deliver outstanding customer service at all times.
• Maximise sales and profit margins.
• Ensure compliance with Health & Safety requirements.
• Manage sales enquiries and quotations.
• Monitor and review sales staff performance.
• Process customer orders and arrange delivery.

Skills

Retail or showroom management experience

Leadership and team management skills

Excellent communication skills

Commercial awareness

Ability to manage multiple priorities

Knowledge of bathroom products

Job description

A leading specialist trade merchant in the UK is seeking a Showroom Manager for a 12-month fixed term in Sowton. Responsible for delivering exceptional customer service and maximizing sales, the role requires strong leadership and excellent communication skills. The ideal candidate should have experience in retail management, with a focus on customer satisfaction and safety compliance. Additional benefits include a competitive salary, showroom commission, and various perks supporting health and wellbeing.