Showroom Manager

Coulter Elite Resourcing; Merstham; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading design and sales company in Merstham is seeking a Showroom Sales Manager to manage a sales team and ensure exceptional customer service. The role involves building client relationships, providing advice on products, creating quotations, and processing payments. Ideal candidates will have excellent customer service skills, time management, and a background in the creative industry. Competitive salary package offered.

Benefits

Great workplace environment

Competitive salary package

Paid training

Employee assistance program

Competitive holiday allowances

Qualifications

• Excellent customer service skills and outstanding time management.
• Ability to manage, develop and upskill direct reports.
• A background in design or the creative industry is preferred.

Responsibilities

• Manage a small sales team and welcome customers to the showroom.
• Provide advice on suitability while showcasing products.
• Create quotations and process payments accurately.

Skills

Excellent customer service skills

Outstanding time management

Organisational skills

Ability to engage customers

Clear communication skills

Commercially minded

Background in design/interiors

Attention to detail

Proficiency in Microsoft Office

Job description

Showroom Sales Manager

35,000 - £40,000

Redhill, Surrey

Due to expansion, our client is looking for a Showroom Sales Manager to join their team, and as they continue to grow from strength to strength.

What we offer:

• A great place to work with a friendly and welcoming team
• Competitive salary package.
• Paid Training
• Employee assistance program.
• Competitive holiday allowances with the option to buy holiday.

Additional responsibilities

• Management of small sales team
• Welcoming customers to the showroom and building relationship with clients
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Creating quotations, processing payments, arranging deliveries, and providing outstanding after sales service
• Ability to problem solve
• Management of the showroom diary and appointments onlineUpdating the CRM system with relevant client information and daily activity
• Occasional travel to other showrooms/Head Office

Skills required

• Excellent customer service skills and outstanding time management and organisation skills are essential
• Manage, develop and upskill direct reports
• The confidence to start up face to face conversations with customers in the showroom, being able to engage and be a brilliant communicator
• The ability to write clear, concise emails
• Commercially minded and a proven ability to demonstrate driving sales
• A background in design/interiors/creative industry
• Exceptional attention to detail
• A team player - someone who is always happy to help, is not afraid to get their hands dirty and has a genuine interest in meeting people
• Proficiency with the Microsoft Office suite of products (with a focus on Excel, PowerPoint and Word)

If this role sounds of interest, please send your CV to Fraser