Showroom Manager

Charles Hurst Group Ltd; Belfast City District; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Competitive pay scales

Generous annual leave

Maternity/paternity leave

Job summary

Charles Hurst Group Ltd is seeking a Showroom Manager for Budget Direct Used Cars in Belfast. This hands‑on leadership role focuses on building processes, supporting sales performance and shaping the customer experience from day one.

You will lead a busy used‑car operation, maximise sales and finance/insurance results, coach the team, ensure FCA compliance and drive a customer‑focused culture across the site.

Qualifications

• Proven leadership in a busy used‑car environment.
• Strong understanding of FCA compliance and customer experience.
• Ability to coach and develop sales staff and drive performance.

Responsibilities

• Maximise sales, finance and insurance performance across the used‑car operation.
• Support the sales team with coaching and deal‑structuring.
• Ensure FCA compliance and a consistent customer experience.
• Work with management to improve site performance.
• Lead and energise a growing team.

Skills

Leadership

Coaching

Compliance

Customer experience

Communication

Job description

About us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Showroom Manager – Budget Direct Used Cars

Hours: 44 hours per week, rota basis

Salary: £30,000–£35,000 plus bonus opportunity

Contract Type: Permanent, Full‑time

A rare opportunity has arrived to join a fast‑growing part of Charles Hurst. We’re expanding our Budget Direct Used Cars operation — and we’re looking for a Showroom Manager who can lead performance, drive standards, and shape the customer experience from day one.

About The Role

This is a hands‑on leadership role at the heart of a busy used‑car environment. You’ll help build processes, support sales performance, and set the tone for how Budget Direct Used Cars operates within Charles Hurst.

You’ll Lead On

• Maximising sales, finance and insurance performance across the used‑car operation
• Supporting the sales team with coaching, development and deal‑structuring
• Ensuring full FCA compliance and a consistent, customer‑focused experience
• Working closely with management to strengthen the site’s commercial performance
• Bringing energy, ideas and leadership to a growing team

What We’re Looking For

• A proven Business Manager or experienced Senior Sales Executive ready for the next step
• Strong understanding of used‑car retailing, F&I, compliance and customer experience
• A proactive leader who thrives in a fast‑paced, high‑volume environment
• Someone who enjoys improving processes and driving performance
• A confident communicator who can inspire both customers and colleagues

Core Benefits

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.