Showroom Host & Receptionist - Customer Experience

Sytner Group; Nottingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automotive group in the UK is seeking a Receptionist/Host to join their Welcome team in Nottingham. This full-time role involves welcoming customers, managing their visits, and efficiently handling phone calls. The ideal candidate will possess excellent communication and organizational skills, coupled with a proactive approach to provide top-notch service. Competitive benefits include enhanced holiday entitlement, career development opportunities, and more, making it a rewarding workplace.

Benefits

Enhanced Holiday Entitlement – 33 days including bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Ability to efficiently transfer calls with a warm and cheerful voice.
• Proactive in managing customer experiences with personal service.
• Excellent organizational and preparation skills.

Responsibilities

• Welcome customers through the doors and manage their visits.
• Direct customers to the correct department efficiently.
• Manage incoming calls and connect them to the right department.

Skills

Proactive communication

Customer service orientation

Organizational skills

Attention to detail

Job description

A leading automotive group in the UK is seeking a Receptionist/Host to join their Welcome team in Nottingham. This full-time role involves welcoming customers, managing their visits, and efficiently handling phone calls. The ideal candidate will possess excellent communication and organizational skills, coupled with a proactive approach to provide top-notch service. Competitive benefits include enhanced holiday entitlement, career development opportunities, and more, making it a rewarding workplace.