Showroom Host / Receptionist

Lookers Motor Group Limited; Ellesmere Port; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading automotive retailer in Ellesmere Port is seeking a warm and enthusiastic individual for the role of Receptionist / Showroom Host. The position involves being the first point of contact for customers, ensuring a tidy and welcoming showroom, and assisting with administrative tasks. Ideal candidates should possess excellent communication skills and a friendly demeanor. This part-time role offers competitive pay and a range of employee benefits.

Benefits

Competitive salary

Generous annual leave

Enhanced family leave

Access to discounted technology purchases

Dentist insurance

Discounted gym memberships

Qualifications

• Pride in maintaining high standards and a tidy showroom.
• Ability to deal with various responsibilities while remaining professional.
• Experience in a customer-facing role preferred.

Responsibilities

• Serve as the first point of contact for customers.
• Ensure dealership is tidy and presentable.
• Assist with general administrative duties.

Skills

Excellent communication skills

Organisational skills

Confidence

Empathy

Job description

Lookers Ellesmere Port Vauxhall

Working Hours: Monday to Friday 8am to 5pm

Salary: £12.21 per hour

Start date: January 2026

At Lookers Vauxhall Ellesmere Port we have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Receptionist / Showroom Host. This is an ideal opportunity for someone looking for part-time work with a reputable automotive company with clear progression opportunities and heaps of Employee Benefits!

As a Showroom host you will be our customers first point of contact and are crucial in providing Lookers a world‑class experience. Here at Vauxhall, you will be reporting to the accomplished Dealership Accountant. Along with the extensive knowledge and support from Helen, you can look forward to on‑going training opportunities that provide you with the right career path and career progression within the Automotive industry.

Our reception team, or as we sometimes like to call them, Showroom Hosts, are passionate about delivering first class customer experiences and let their warm, friendly personality shine through during each customer interaction. If you enjoy going above and beyond for customers, then this is the right place for you!

Responsibilities

• Being the first point of contact for our customers
• Ensuring the dealership is kept tidy and presentable at all times, while making sure customers are taken care of
• Contributing to a happy, positive working and team environment
• Assisting with general administrative duties in the dealership with accuracy and attention to detail
• Customer‑facing role with requirements to work over the phone and via email
• Always maintain highest levels of professionalism

Qualifications

You will be someone who has pride in high standards to keep our showroom tidy and always welcoming. Excellent communication skills will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner.

Having experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisational skills and an eye for detail is also important.

About us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Core Benefits

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

Equal Opportunity

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.