Showroom Host f/m/d

Vitra; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading design company in London is seeking a Showroom Host to manage front-of-house operations and ensure a memorable experience for visitors. The ideal candidate must have 3+ years in customer service, strong communication and organizational skills, and proficiency in Microsoft Office. This role offers a dynamic work environment and promotes equal opportunities.

Benefits

Friendly team

Pension

Healthcare

Cycle to work Scheme

Season ticket loan

Attractive discounts on products

Qualifications

• 3+ years’ experience in hosting or customer service.
• Proficiency in Microsoft Office (Excel, Outlook).
• Willingness to act as first aider and fire marshal.

Responsibilities

• Greet visitors and provide excellent service.
• Manage phone, email, deliveries, and postal services.
• Maintain showroom presentation and facilities.
• Oversee diary, organize events and client visits.
• Support building operations and administrative tasks.

Skills

Customer service experience

Strong communication skills

Organizational skills

Microsoft Office proficiency

Proactive and team-oriented attitude

Job description

Our common goal

Vitra is seeking a welcoming and professional Showroom Host to create a memorable experience for visitors. The successful candidate will be responsible for managing front-of-house operations, assisting visitors, handling enquiries, coordinating events, and supporting showroom maintenance.

Additionally, the Showroom Host will act as a first aider and fire marshal to ensure safety and compliance within the premises.

What you can expect

• Greet visitors and provide excellent service
• Manage phone, email, deliveries, and postal services
• Maintain showroom presentation and facilities
• Oversee diary, organize events and client visits
• Support building operations and administrative tasks

How you can convince

• 3+ years’ experience in hosting or customer service
• Strong communication, organizational, and admin skills
• Proactive, team-oriented, able to work independently
• Proficient in Microsoft Office (Excel, Outlook)
• Willing to be a first aider and fire marshal

What we offer

• Friendly team
• Pension
• Healthcare
• Cycle to work Scheme
• Season ticket loan

Vitra is committed to a policy of equal opportunity of employment and ensures that no applicant receives less favourable treatment on account of gender, colour, marital status, nationality, religion, political belief, disability, sexual orientation, race, age or ethnic origin.

Enjoy working at Vitra

• We offer a dynamic, creative, and innovative environment and pursue a sustainable corporate strategy
• Office design is our specialty - our work environment offers space for creativity including areas for focus time
• Welcome to Vitra - ourorientation and welcome program
• "How to work better" - our concept for the hybrid working world - enables mobile working in different facets
• We promote lifelong learning through our internal academy and target group-oriented talent management programs
• Benefit from attractive discounts on products from Vitra and Artek

Do you still have doubts?

You do not bring all the qualifications listed?

Don't be discouraged: We are convinced that with an eager-to-learn, open-minded attitude, mountains can be moved.

So, apply anyway and show us why you are the right person for this position.

We are committed to promoting equal opportunities and living diversity. Your personality and expertise are the only factors that determine your suitability.

Please note that we cannot accept applications via E-mail but kindly ask you to send it via our job portal. If you have any questions, Bastian Brokatzky, [e-mail], will be happy to support.