Showroom Host

Listers; United Kingdom; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading motor retailer group in Coventry seeks a Showroom Host to enhance customer experience by being the first point of contact for visitors. This role requires excellent customer service skills, confidence in meeting new people, and a self-motivated attitude to ensure a great first impression. The position offers competitive benefits, including 25 days holiday, pension plans, and various discounts.

Benefits

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Staff discount on car servicing

Group life insurance

Company Events

Qualifications

• Proven record of providing excellent customer journey.
• Confident in meeting new people daily.
• Strong desire to create a brilliant first impression.

Responsibilities

• Meet and greet visitors to the dealership.
• Receive inbound calls and direct to departments.
• Support customer events and promotions.
• Perform administrative duties as required.

Skills

Excellent customer service skills

Confident communication

Self-motivated

Job description

Job Introduction

We are currently recruiting for a polished, articulate and well‑presented individual to take on the role of Showroom Host for our Toyota Dealership in Coventry.

The hours of work are 1pm to 6pm, Monday to Friday.

This isn’t your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self‑motivated to create a brilliant first impression of our business.

Role and Responsibilities

• Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
• Receive inbound telephone calls and directing onto the appropriate department
• Supporting the departments with customer events and promotions
• Some ad hoc/administrative duties

About you

You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.

Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.

A confident and customer‑orientated approach to their role.

A strong desire to provide the best customer service possible for the first impression of our dealership.

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In‑house, manufacturer & professional qualifications
• Free Parking / On‑site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family‑owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.