Showroom Design & Project Coordinator

B&Q; Bishop Auckland; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading home improvement retailer in Bishop Auckland seeks a customer support professional to assist showroom teams and installers. You will provide seamless service via phone, email, and face-to-face interactions, ensuring customers are informed throughout their projects. Strong communication and relationship-building skills are essential, alongside the ability to recommend appropriate products and installation options. The role requires flexibility to work various shifts, including weekends and holidays, and offers a competitive salary along with a comprehensive benefits package.

Benefits

Competitive salary

Pension scheme

6.6 weeks holiday

Shopping discounts

Employee Assistance Programme

Qualifications

• Confident in using technology and design software.
• Motivated by targets and excels in problem-solving.
• Flexible enough to work on a varied rota.

Responsibilities

• Support showroom teams and installers with service inquiries.
• Keep customers informed about their projects until completion.
• Recommend finance, products, and installation options.

Skills

Communication skills

Relationship building

Problem solving

Project management

Technical proficiency

Design eye

Job description

A leading home improvement retailer in Bishop Auckland seeks a customer support professional to assist showroom teams and installers. You will provide seamless service via phone, email, and face-to-face interactions, ensuring customers are informed throughout their projects. Strong communication and relationship-building skills are essential, alongside the ability to recommend appropriate products and installation options. The role requires flexibility to work various shifts, including weekends and holidays, and offers a competitive salary along with a comprehensive benefits package.