Showroom Customer Experience Host – Part-Time Weekend

Arnold Clark Group; Leyland; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading automotive company based in Leyland is seeking a part-time Receptionist, also known as Customer Experience Host. This role emphasizes outstanding customer service as you welcome customers into the showroom and assist them over the phone. Responsibilities include managing calls and inquiries, maintaining customer areas, and collaborating with departments. Essential skills include excellent communication and organization abilities. Join a diverse team committed to service excellence and career progression opportunities.

Benefits

33 days' holiday allowance

Generous retail discounts

Private healthcare

Simplyhealth access to GP

Pension scheme

Maternity and paternity packages

Opportunities for training and progression

Qualifications

• A fantastic telephone manner is essential.
• Excellent interpersonal skills are required.
• A genuine interest in delivering excellent service.

Responsibilities

• Act as the first point of contact for customers, both in-person and on the phone.
• Manage a high volume of customer calls and inquiries effectively.
• Maintain tidy customer areas and ensure customer satisfaction.

Skills

Telephone manner

Interpersonal skills

Customer service orientation

Teamwork

Organizational skills

Tools

Microsoft Office

Cisco telephony

Job description

A leading automotive company based in Leyland is seeking a part-time Receptionist, also known as Customer Experience Host. This role emphasizes outstanding customer service as you welcome customers into the showroom and assist them over the phone. Responsibilities include managing calls and inquiries, maintaining customer areas, and collaborating with departments. Essential skills include excellent communication and organization abilities. Join a diverse team committed to service excellence and career progression opportunities.