Showroom Assistant

Reed; Colchester; On-site; GBP 25,000 - 28,000; Full time

Job summary

A client in retail is seeking a Showroom Assistant to provide exemplary customer service in Sudbury. This role involves assisting customers, demonstrating products, managing stock, and answering queries in a friendly manner. Ideal candidates have a positive attitude, strong communication skills, and are comfortable with technology. Competitive salary and multiple benefits like a bonus scheme and employee discount included.

Benefits

Performance-linked bonus scheme

Supportive team with training opportunities

Company pension scheme

Cycle to work scheme

Employee discount

Free parking

On-site parking

Qualifications

• Must have a customer-first attitude.
• Strong communication and listening skills are required.
• Detail orientation and eagerness to learn new technologies are essential.

Responsibilities

• Welcome customers and assist them in finding suitable products.
• Demonstrate products confidently and safely.
• Manage stock and enquiries through internal systems.
• Answer telephone and showroom enquiries professionally.
• Receive and replenish stock.
• Stay informed on the latest product ranges.
• Assist with general showroom duties.

Skills

Friendly, reliable attitude

Confident communication

Organised and detail-focused

Comfortable using computers

Retail experience preferred

Job description

Overview

Showroom Assistant

Annual Salary: £25,396.80 - £28,000.00

Location: Sudbury

Job Type: Full-time

Reed in Colchester are delighted to be supporting our client seeking a bright, customer-focused Showroom Assistant to join their friendly team. This role is more than just retail; it's about providing life-changing solutions that promote independence, comfort, and confidence. If you have a passion for working with people and pride yourself on delivering great service, and are confident with technology, this position could be perfect for you.

Day-to-day responsibilities

• Welcoming customers and assisting them in finding the right products to suit their needs
• Demonstrating products and other equipment confidently and safely
• Using internal systems to manage stock, enquiries, and orders—strong computer skills are essential
• Answering telephone and showroom enquiries in a warm, professional manner
• Receiving and replenishing stock
• Staying up-to-date with the latest product ranges
• Supporting the team with general showroom duties.

Required Skills & Qualifications

• Friendly, reliable, and customer-first attitude
• Confident communicator who listens well and understands customer needs
• Organised, detail-focused, and eager to learn new systems and products
• Comfortable using computers for customer records, emails, and stock systems
• Retail experience is preferred, but a positive attitude and enthusiasm are more important.

Benefits

• Performance-linked bonus scheme.
• Supportive, welcoming team with excellent training and development opportunities.
• Positive and rewarding work environment – make a real difference in people’s lives.
• Saturdays are part of the rota, but a weekday off in lieu is provided.
• Company pension scheme.
• Cycle to work scheme.
• Employee discount.
• Free parking
• On-site parking.

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