Showroom Assistant

Perfect Placement UK Ltd; City Of London; On-site; GBP 25,000 - 42,000; Full time

Job summary

A leading luxury retail agency is seeking a Showroom Assistant in Mayfair, London. The ideal candidate has experience in luxury retail, excels in customer service, and is proficient in administrative tasks. Responsibilities include delivering exceptional service, assisting with sales, managing CRM systems, and supporting event coordination. This is a unique opportunity to work with a prestigious luxury brand and offers competitive benefits including 22 days holiday plus bank holidays.

Benefits

22 days holiday plus bank holidays

Exposure to VIP clients and exclusive events

Career development opportunities

Qualifications

• Previous experience in luxury retail or strong administrative roles.
• Well-presented and confident demeanor.
• Immediate availability for urgent start.

Responsibilities

• Deliver exceptional customer service in the showroom.
• Assist with sales of branded merchandise.
• Manage CRM systems and customer records.
• Support event coordination and marketing initiatives.

Skills

Excellent communication skills

Proficiency in Microsoft Excel

Customer service orientation

Professional appearance

Sales KPI management

Tools

CRM systems

Microsoft Outlook

Job description

Luxury Retail Assistant / Showroom Host required in Mayfair, Central London

Salary: £25,000 basic per annum
On Target Earnings (OTE): £42,000
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (with some flexibility required for VIP trade shows)

About the Role

Our client a Luxury Retailer in the heart of Mayfair, London is currently seeking a polished and proactive Front of House / Product Specialist to join the prestigious retail team Mayfair in a Car Showroom setting. This high-profile role is ideal for an individual with a background in luxury retail or with strong administrative skills, who thrives in a professional, customer-focused environment. You will be the first point of contact for discerning clients and visitors, providing a seamless, welcoming experience while supporting sales and marketing activities.

Key Responsibilities as a Showroom Assistant

• Deliver exceptional customer service as the first point of contact in the showroom, capturing the essence of our client’s luxury brand.
• Assist with sales of branded accessories, including bags, umbrellas, and other merchandise, meeting set sales KPIs.
• Manage CRM systems efficiently, ensuring customer records and interactions are accurately maintained.
• Support event coordination and marketing initiatives, preparing for VIP visits and trade shows.
• Admin duties including email correspondence, appointments scheduling, and basic data entry with Excel and Outlook.
• Represent the client’s luxury automotive brand professionally, embodying the image and standards expected of a luxury dealership.

Must-Have Skills & Experience of the Showroom Assistant

• Previous experience in luxury retail environments (e.g., high‑end department stores like Harrods) or roles with strong administrative responsibilities.
• Well‑presented, confident, and professional appearance.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Excel and Outlook; comfortable handling customer databases and CRM systems.
• Ability to handle sales KPIs confidently and maintain high standards of customer service.

Preferred Qualities of the Showroom Assistant

• Energetic and personable.
• Strong organisational and multitasking abilities.
• A keen eye for detail, with the ability to manage multiple tasks efficiently.
• Discretion and the ability to represent a luxury brand with decorum.

Non‑Negotiable Requirements of the Showroom Assistant

• Demonstrable admin skills with Excel and Outlook.
• Impeccable presentation and professionalism.
• Immediate availability for an urgent start.

Benefits & Career Development for the Showroom Assistant

• Opportunity to work with one of the most prestigious luxury brands in the automotive industry.
• 22 days holiday plus bank holidays.
• Exposure to VIP clients and exclusive events.
• A conduit for networking within the luxury retail and automotive markets.
• A stepping stone into a career with a globally recognized luxury brand, with opportunities for growth and development.

Why Join Our Client?

This is a rare opportunity to work in Mayfair’s high‑end retail landscape. We value candidates who are not only well‑presented but also intelligent and capable, capable of balancing multiple priorities in a fast‑paced environment. If you are passionate about delivering world‑class customer service and thrive in a luxury setting, this role offers a unique platform to develop your career.

Note: Driver’s license is not required for this role.

Contact

If you are interested in hearing more about this Showroom Assistant job in the Mayfair area, please contact Liam Buffenbarger at Perfect Placement Today!