Showroom Advisor

B&Q Limited; Kingston upon Thames; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Quarterly bonuses

Top performer award

Team incentives

Job summary

B&Q Limited is seeking a Showroom Advisor at our New Malden store. This full-time position (36.75 hours per week) operates on a rota including weekends and evenings, with a competitive £15 per hour base pay and opportunity for individual bonuses.

You will design and advise on kitchen and bathroom projects, guiding customers from ideas to delivery. You will use design software to create inspirations, discuss finance options, and coordinate multiple projects with installers and customers to ensure

Qualifications

• Excellent communication and relationship-building skills.
• Able to meet sales targets and convert designs into sales.
• Flexible rota including weekends, evenings, and bank holidays.

Responsibilities

• Discuss customer needs and recommend finance, products, and installation options.
• Produce inspirational designs using showroom software.
• Coordinate multiple projects and assist customers both virtually and in person.
• Deliver exceptional service and support throughout project delivery.

Skills

Communication

Relationship building

Sales mindset

Problem solving

Team player

Tools

Design software

Job description

Overview

Showroom Advisor

Full Time - 36.75 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

Competitive salary (£15 per hour) with individual bonuses up to £250 per quarter for hitting targets, plus additional team incentives and a £3,000 award for the highest performing 3–5% of colleagues

B&Q New Malden

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.

What's the job?

Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

What we need:

You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

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