Showroom Advisor

B Q; Inverness; On-site; GBP 9,000 - 19,000; Part time

Benefits offered by this job

Competitive salary

Annual bonuses

Pension scheme

ShareSave

Holiday entitlement

Job summary

B&Q Inverness is seeking a Showroom Advisor on a permanent part-time contract. The role offers 12 or 26 hours per week with shifts from Monday to Sunday, 7am to 10pm.

You will focus on customer service, provide design inspiration using software, and assist customers with finance, products, and installation options, both in-store and virtually.

Qualifications

• Excellent communication and relationship-building skills.
• Comfortable using technology and software to design proposals.
• Flexibility to work weekends/evenings/bank holidays.
• Customer-focused with a sales mindset.

Responsibilities

• Ask questions and propose finance, products and installation options.
• Produce inspirational designs using software.
• Coordinate multiple projects and support customers face to face and virtually.
• Guide customers from ideas to delivery and ensure a smooth journey.

Skills

Communication

Relationship building

Teamwork

Target driven

Tools

Design software

Job description

Shifts available Monday - Sunday, 7am - 10pm

12 hours - weekends only

26 hours - full flexibility needed

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.

Overview

Showroom Advisor

Part Time - 12 or 26 hours per week*

Permanent Contract

Shifts available Monday - Sunday, 7am - 10pm

B&Q Inverness

Positions available

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.

What's the job?

Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

What We Need

You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

Benefits

• Competitive salary (£14.37 per hour) with individual bonuses up to £250 per quarter for hitting targets, plus additional team incentives and a £3,000 award for the highest performing 3–5% of colleagues
• award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits and lots more
• generous breaks to make sure you’re refreshed and able to perform at your best
• access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business