Showroom Advisor

B&Q Limited; Fakenham; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Award-winning pension

ShareSave options

6.6 weeks holiday

Employee discounts

Employee assistance programme

Job summary

B&Q Fakenham is seeking a Showroom Advisor to help customers realise kitchen and bathroom ideas from inspiration to delivery. The role combines sales with expert design support, using software to create visuals and advise on finance and installation options.

You'll coordinate multiple projects, work with colleagues and installers, and adapt to a rota that includes weekends, evenings and bank holidays. A strong communicator with a customer-first approach will thrive in this team.

Qualifications

• Strong communication and relationship-building skills.
• Motivated by targets and capable of converting designs into sales.
• Flexible rota including weekends, evenings, and bank holidays.
• Team player with good problem-solving and design eye.
• Proficient with technology and customer service oriented.

Responsibilities

• Recommend finance, products and installation options.
• Produce inspirational designs using software.
• Coordinate multiple projects and support customers virtually and face-to-face.
• Guide customers from ideas to delivery and ensure satisfaction.

Skills

Communication skills

Relationship building

Sales

Teamwork

Problem solving

Design interpretation

Tools

Design software

Job description

Overview

Showroom Advisor

Full Time / Part Time - 20-35 hours per week

Permanent Contract

Shifts available Monday - Sunday, 8.00am - 9.00pm

UK Notional hourly rate £14.10 per hour with an uncapped bonus potential

B&Q Fakenham

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.

What's the job?

Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

What we need:

You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.

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