Shopping Assistant

Mama Food Store; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A family-owned grocery store in London is seeking a full-time Customer Service Associate. This role involves assisting customers with their needs, managing stock, and operating cash registers. Candidates must be fluent in Polish and have advanced English skills. The position offers an hourly wage ranging from £13.5 to £15 and a friendly work environment.

Qualifications

• Must be fluent in Polish Language.
• Experience in customer service is required.
• Advanced level of English is necessary.

Responsibilities

• Assist customers in finding products and answer their questions.
• Unpack and organize new deliveries.
• Operate tills and process customer payments.

Skills

Fluency in Polish

Customer service skills

Cash handling

Stock management

Job description

Core responsibilities. Must be fluent in Polish Language.

Customer service:

• Assisting customers with finding products and answering questions.
• Providing advice and recommendations on products.
• Handling complaints and processing refunds.

Stock management:

• Unpacking and organizing new deliveries.
• Restocking shelves and ensuring they are tidy and well-presented.
• Rotating stock, placing items with earlier sell-by dates at the front.
• Removing expired or damaged products.

Store operations:

• Operating tills and processing customer payments, including cash and card transactions.
• Maintaining store cleanliness and tidiness, including cleaning shelves and floors.
• Ensuring compliance with health and safety procedures.

Other tasks:

• Working in specialized departments like the deli or bakery.
• Taking part in promotional events.

Deli Duties.

• Serving customers meat products and ready cooked Deli products.
• Following Health and Safety and Hygiene guidelines.

Experience: Required

Languages: English – Advanced

Employment: Full-time

Schedule: 6.30am- 2pm, 2pm-10pm

Salary: £13.5 – £15 hourly

About Mama Food Store:
We are a family owned friendly business and treat all our staff fairly and with respect