Shopfloor & Customer Service Specialist

Selco Builders Warehouse; Hemel Hempstead; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Colleague Discount

Holiday Buy Scheme

Volunteer Leave

Family Leave Pay

Free Breakfast

Career Development

Refer a Friend Bonus

Pension Scheme

EarlyPay

Profit Bonus

ShareSave

Retail Discounts

Health Cash Plan

EAP

Life Assurance

Gym Discounts

Cycle to Work

Job summary

Selco Builders Warehouse is seeking a customer-focused team member to deliver exceptional service at our Hemel Hempstead store. You will work with colleagues to assist customers, operate basic in-store equipment, and help merchandise stock displays and replenish shelves.

The role involves manual handling of building materials and requires flexibility to work across 7 days with 37.5 hours per week. A proactive, safety-conscious attitude will help you thrive in our fast-paced environment.

Qualifications

• Customer service-focused team member in a retail environment.
• Ability to use specialist equipment such as sawmill, paint mixers and forklifts.
• Manual handling of building materials with reasonable adjustments possible.
• Merchandising stock displays and replenishing shelves across the store.
• Contracted hours are 37.5 per week, including work over 7 days.

Responsibilities

• Work as part of a team delivering excellent customer service.
• Operate specialist equipment as needed in-store and on-site.
• Assist with stock replenishment and shelf replenishment across the store.
• Support merchandising and display setup to optimise product visibility.
• Maintain safety and comply with store policies while handling materials.

Skills

Customer service

Teamwork

Manual handling

Merchandising

Tools

Forklifts

Saw mill

Paint mixers

Job description

Selco Builders Warehouse is seeking a customer-focused team member to deliver exceptional service at our Hemel Hempstead store. You will work with colleagues to assist customers, operate basic in-store equipment, and help merchandise stock displays and replenish shelves.

The role involves manual handling of building materials and requires flexibility to work across 7 days with 37.5 hours per week. A proactive, safety-conscious attitude will help you thrive in our fast-paced environment.