Shopfloor Assistant - Hayes

Selco Builders Warehouse; London Borough of Bromley; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Colleague Discount

Holiday Buy Scheme

Volunteer Leave

Family Leave Pay

Free Breakfast

Career Development

Refer a Friend Bonus

Pension Scheme

EarlyPay

Profit Bonus

ShareSave Scheme

Retail Discounts

Health Plan

Employee Assistance

Life Assurance

Gym Discounts

Cycle to Work

Job summary

Selco Builders Warehouse is recruiting for a customer-focused role in our branch network across the UK. You will assist customers, handle stock replenishment, and operate branch equipment as part of a friendly team.

The role involves 37.5 contracted hours per week, across seven days, with a comprehensive benefits package including discounts, pension, health plan and more. This is a hands-on, customer-facing position in a busy retail environment.

Qualifications

• Experience in customer service preferred.

Responsibilities

• Provide excellent customer service in-store interactions.
• Assist customers with product knowledge and recommendations.
• Merchandise stock displays and replenish shelves across the branch.
• Operate specialist equipment safely (sawmill, paint mixers, forklifts).
• Handle manual handling tasks and respect safety guidelines.

Skills

Customer service

Job description

Working as part of a team providing excellent customer service wherever there is interaction with one of our customers

Using specialist equipment such as the sawmill, paint mixers and forklifts

We sell building materials, so there will be an element of manual handling, we can make reasonable adjustments if you need them

Merchandising stock displays and replenishing shelves across the branch

The contracted hours for this role are 37.5 per week, working over 7 days.

At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team:

Work-Life Balance & Extras

• Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
• Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months.
• Paid Volunteer Leave - Take time off to give back to a cause close to your heart.
• Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments.
• Free Breakfast - Start your day right with access to our in- branch and office pantries.
• Apprenticeships & Career Development - Learn, grow, and take your career to the next level.
• Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team!
• Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute.
• EarlyPay - Access your earned wages before payday when you need them.
• Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses.
• ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
• Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
• Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
• Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice.
• Life Assurance - Protection for your loved ones should the unexpected happen.
• Gym Discounts - Save up to 25% at hundreds of health clubs nationwide.
• Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!

About Us

Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do!

We're a well-established name in the industry with a strong branch network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package.

We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.