Shop Supervisor including Sundays

Age UK; United Kingdom; On-site; GBP 20,000 - 25,000; Part time

Job summary

A UK charity organization is seeking a Shop Supervisor in Bognor Regis to enhance customer experience and drive sales. This role involves managing the store effectively, supporting with stock and sales operations, and ensuring a welcoming environment. Ideal candidates will have customer service experience and the ability to work flexible hours, including Sundays. Benefits include competitive salary, annual leave, pension scheme, and wellbeing days.

Benefits

Competitive salary

25 days annual leave

Wellbeing days

Pension scheme

Health cashback plan

Car Benefit scheme

Cycle to Work scheme

Blue Light Card scheme

Recognition awards

Qualifications

• Experience in working in a customer facing role.
• Ability to lift and carry bags of stock up to 10kg.
• The ability to work as part of an effective team.

Responsibilities

• Maximising shop sales and profits.
• Handling stock and maintaining store tidiness.
• Representing the charity in a professional manner.

Skills

Customer service experience

Cash handling experience

Ability to lift up to 10kg

Teamwork skills

Lone working capability

Sensitivity to cultural differences

Flexibility to work additional days

Job description

Age UK is recruiting for a Shop Supervisor to join their fantastic team in Bognor Regis (Arun Retail Park)! Age UK's shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. If you want to help us to help others, this might be the job for you! We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence. The successful applicant will be required to work 28 hours per week including every Sunday. Each Sunday you will be responsible for the management of the store, ensuring it showcases our wonderful donations and taking pride in maintaining a tidy and accessible space for all. You will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values. Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.). To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

• Experience in working in a customer facing role
• Experience of cash handling
• Ability to lift and carry bags of stock up to 10kg's
• The ability to work as part of an effective team.
• Be able to lone work when needed
• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
• A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events
  Competitive salary, 25 days annual leave (pro rata for our part‑time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.