Shop Supervisor 30h Hornchurch

Wenzels; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A bakery chain in the City Of London is seeking a Shop Supervisor to oversee daily operations. Responsibilities include preparing food, managing branch stock, and providing excellent customer service. Candidates should have prior supervisory experience in retail environments. Competitive pay of £12.71 for a 30-hour work week with opportunities for career progression and various employee perks.

Benefits

Free meal provided each shift

50% off all other food

28 days holiday including bank holidays

Paid day off for your birthday

Employee discount scheme

Wellbeing Centre access

Qualifications

• Experience in a retail or customer-service environment at a supervisory level.
• Excellent knowledge and understanding of products.
• Experience working in food production is advantageous but not essential.

Responsibilities

• Prepare fresh ingredients and produce sandwiches.
• Assist with management of branch stock and produce.
• Drive sales and minimize wastage.

Skills

Customer service

Team supervision

Food safety standards

Cash handling

Retail experience

Job description

Wenzel’s the Bakers Shop Supervisor role

Wenzel’s was established in 1975 and has since become a favourite for locals in North‑West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. With over 100 shops and expanding, we are looking for talented individuals passionate about food and customer service to join our team. The position of Shop Supervisor offers an exciting opportunity to contribute to our growth.

What we offer

• Free meal provided every shift and 50% off all other food.
• Enrolment to company pension scheme.
• Holiday entitlement of 28 days including bank holidays.
• Day off for your birthday – paid day off in addition to holiday entitlement.
• Staff incentives including competitions and bonus schemes.
• Excellent training, including apprenticeship opportunities and career progression programmes.
• Free employee benefit scheme offering discounts at almost 1000 online and in‑store retailers, gyms, restaurants, cinemas, travel and more.
• A Wellbeing Centre helping to create a happier, healthier lifestyle along with 24/7 confidential employee assistance helpline.

Pay & Hours

We offer a rate of £12.71 and a working week of 30 hours over 5 days, Monday to Sunday. Flexible working hours can be discussed to accommodate your needs where possible.

Job Role

As a Shop Supervisor you will work alongside our team to prepare fresh ingredients and produce sandwiches, baguettes, and other food products in line with Wenzel’s standards, while delivering outstanding customer service and selling high‑quality fresh food. You will be trained to company standards and eligible for future progression.

A supervisor assists the Shop Manager with day‑to‑day store operations, supervising the team, increasing sales, controlling costs, and delivering profit. You will also develop and lead the shop team to build a loyal customer base.

Key Responsibilities

• Greet customers and create an inviting experience.
• Receive and check daily deliveries.
• Assist with the management of branch stock and produce.
• Maintain shop displays.
• Have excellent knowledge and understanding of products.
• Prepare food in line with specifications.
• Ensure food and produce quality control.
• Maintain the highest level of hygiene, cleanliness, and food safety standards.
• Work efficiently as part of a team.
• Handle cash and operate the till.
• Open or close the shop when required.
• Run shifts at various times during the week.
• Drive sales and minimise wastage.
• Have previous experience in a retail or customer‑service environment at a supervisory level.
• Experience working in food production is advantageous but not essential; full training will be provided.

Next Steps

If you feel you are the right fit for Wenzel’s, please click “apply now” to be directed to our recruitment portal and follow the required steps.

Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

REF: WENLP