Shop Supervisor - 3-Month FTC | Retail Lead

Age UK; Pickering; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading charity in the UK is looking for a Shop Supervisor to join their team in Pickering. This 3-month fixed-term contract involves delivering customer service, managing retail operations, and handling sales and stock. Candidates should have experience in customer-facing roles and handling cash, along with the ability to lift stock as needed. A flexible approach to work is essential due to the nature of retail operations. The role offers a competitive salary and a supportive work environment.

Benefits

Competitive salary

25 days annual leave plus bank holidays

Wellbeing days

Excellent pension scheme

Life assurance

Health cashback plan

Employee Assistance Program

Car Benefit scheme

Cycle to Work scheme

Blue Light Card scheme

Recognition awards from £100-250

Qualifications

• Must have experience in a customer-facing role.
• Must have experience handling cash.
• Ability to lift and carry bags of stock up to 10kg.
• Must work well in a team setting.
• Must be able to work independently when necessary.
• Sensitivity to cultural differences is required.
• Flexibility is needed for additional shifts.

Responsibilities

• Deliver excellent retail service and ensure customer satisfaction.
• Maximise shop sales and profits.
• Support with sales, stock rotation, and visual displays.
• Represent the charity professionally.

Skills

Customer service experience

Cash handling

Ability to lift materials

Teamwork

Ability to work independently

Cultural sensitivity

Flexibility in work schedule

Job description

A leading charity in the UK is looking for a Shop Supervisor to join their team in Pickering. This 3-month fixed-term contract involves delivering customer service, managing retail operations, and handling sales and stock. Candidates should have experience in customer-facing roles and handling cash, along with the ability to lift stock as needed. A flexible approach to work is essential due to the nature of retail operations. The role offers a competitive salary and a supportive work environment.