Shop Supervisor

Age UK; West Carr; On-site; GBP 80,000 - 100,000; Part time

Job summary

A national charity in the United Kingdom is seeking a Shop Supervisor to deliver excellent retail service and maximize shop sales. Responsibilities include sales support, stock management, and maintaining store tidiness. The ideal candidate will have experience in a customer-facing role and cash handling. This position offers a competitive salary along with benefits such as 25 days annual leave and an excellent pension scheme.

Benefits

Competitive salary

25 days annual leave + bank holidays

Wellbeing days

Excellent pension scheme

Life assurance

Bupa health cashback plan

Car benefit scheme

Cycle to Work scheme

Blue Light Card scheme

Recognition awards

Qualifications

• Experience in a customer facing role.
• Ability to lift and carry bags of stock up to 10kg.
• Demonstrate sensitivity to cultural differences and gender issues.

Responsibilities

• Support sales, stock rotation, organise displays, and tidy the store.

Skills

Customer service skills

Cash handling experience

Teamwork

Flexibility

Job description

Overview

Age UK's shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day-to-day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence. The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.

Contract

3 month fixed term contract.

Responsibilities

• Support sales, stock rotation, organise displays and tidy the store.

• Experience in a customer facing role.
• Cash handling experience.
• Ability to lift and carry bags of stock up to 10kg.
• Ability to work as part of an effective team.
• Ability to work lone when needed.
• Demonstrate sensitivity to cultural differences and gender issues, and commitment to equal opportunities.
• Flexible approach to work, with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours (e.g., shop events).

Benefits

• Competitive salary.
• 25 days annual leave (pro rata for part‑time colleagues) + bank holidays + annual leave purchase scheme.
• Wellbeing days – 2 paid days per year (pro rata for part‑time colleagues).
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP.
• Car benefit scheme, Cycle to Work scheme.
• Home & Tech – buy Home & Tech items from ‘Currys’ & ‘IKEA’, up to £1,000, and spread the cost over months, interest free.
• Blue Light Card scheme.
• You Did It Awards – recognition awards from £100–250.