Shop Supervisor

Wenzel's the Bakers Ltd.; Watford; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Free meal during shifts

50% off all other food

28 days holiday including bank holidays

Pension scheme

Employee benefit scheme

Job summary

Wenzel's the Bakers Ltd. is looking for a Shop Supervisor in Watford. In this role, you will assist the Shop Manager with daily operations while preparing food products and ensuring excellent customer service. The position offers a salary of £12.71 per hour based on a 39-hour work week.

We offer free meals during shifts, a company pension scheme, and plenty of opportunities for career progression. Experience in retail or supervisory roles is essential, but training will be provided.

Qualifications

• Previous experience in a retail or customer service environment at supervisory level is required.
• Experience working in food production is advantageous but not essential.

Responsibilities

• Greet customers and create an inviting experience.
• Assist with the management of branch stock and produce.
• Maintain the highest level of hygiene, cleanliness and food safety standards.
• Drive sales and minimise wastage.

Skills

Retail experience

Customer service

Teamwork

Cash handling

Job description

Wenzel’s the Bakers Shop Supervisor role:

Pay & Hours

We offer our Shop Supervisors a rate of £12.71 and a working week is 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.

Job Role

As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression.

A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.

Key Responsibilities

• Greet customers and create an inviting experience.
• Receive and check daily deliveries.
• Assisting with the management of branch stock and produce.
• Maintaining shop displays.
• Have excellent knowledge and understanding of products.
• Preparation of food in line with the specification.
• Food and produce quality control.
• Maintaining the highest level of hygiene, cleanliness and food safety standards.
• The ability to work efficiently within a team.
• Cash handling, and till operation.
• Opening or closing the shop when required.
• Running shifts at various times during the week.
• Driving sales and minimising wastage.
• Previous experience in a retail or customer service environment at supervisory level is required.
• Experience working in food production would be advantageous but not essential as full ongoing training will be provided.

What we offer

• Free meal provided every shift and 50% off all other food.
• Enrolment to company pension scheme
• Holiday entitlement of 28 days including bank holidays.
• Day off for your Birthday - paid day off in addition to your holiday entitlement.
• Staff incentives including competitions and bonus schemes
• Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
• Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more
• A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support

Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

REF: WENLP