Shop Supervisor

Allscreens Nationwide Ltd; Stroud; On-site; GBP 8,059,000 - 12,536,000; Part time

Benefits offered by this job

25 days annual leave (pro rata)

Excellent pension scheme

Life assurance

Bupa health cashback plan

Employee Assistance Programme

Home & Tech purchase scheme

Job summary

Age UK is seeking a Shop Supervisor in Stroud to deliver an excellent retail service and maximise shop performance. You will deputise for the Shop Manager, support stock management, displays, and daily operations, while representing Age UK professionally.

The role requires 14 hours per week across a 7-day rota, including weekends. You will need customer-facing experience, cash handling skills, and the ability to lift up to 10kg. A flexible, team-oriented approach is essential.

Qualifications

• Experience in working in a customer facing role.
• Experience of cash handling.
• Ability to lift and carry bags of stock up to 10kg.
• The ability to work as part of an effective team.
• Be able to lone work when needed.
• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities.
• A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events.

Responsibilities

• Deliver an excellent retail service and ensure every customer has a great shopping experience.
• Maximise shop sales and profits and support day-to-day shop operation.
• Deputise for Shop Manager and Assistant Manager in their absence.
• Handle stock, rotate stock, organise displays and keep the shop tidy and presentable.

Skills

Customer facing experience

Cash handling

Teamwork

Lone working

Flexibility

Cultural sensitivity

Job description

Shop Supervisor to join their fantastic team in

Stroud!

Age UK's shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most.

If you want to help us to help others, this might be the job for you!

We are recruiting for a

Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence.

The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

Please note this opportunity will require the successful candidate to work

14 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.

You will have:

• Experience in working in a customer facing role
• Experience of cash handling
• Ability to lift and carry bags of stock up to 10kg's
• The ability to work as part of an effective team.
• Be able to lone work when needed
• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
• A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.

You Did It Awards

• recognition awards from

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.