Shop Supervisor

Age UK; Frimley; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent charity organization in Frimley is looking for a Shop Supervisor to enhance shopping experiences and support sales and operations. Responsibilities include managing daily tasks, stock organization, and providing excellent customer service. The ideal candidate will have experience in customer-facing roles and cash handling. Competitive salary and benefits like annual leave and wellness days are provided.

Benefits

Competitive salary

25 days annual leave

Wellbeing days

Excellent pension scheme

Life assurance

Bupa health cashback plan

Car Benefit scheme

Cycle to Work scheme

Blue Light Card scheme

Recognition awards

Qualifications

• Experience in a customer facing role is essential.
• Ability to lift and carry bags of stock up to 10kg.
• Must be willing to work additional days as needed.

Responsibilities

• Maximizing shop sales and profits.
• Support with sales and stock rotation.
• Organizing displays and maintaining store tidiness.
• Deputizing for the Shop Manager when required.

Skills

Customer service experience

Cash handling experience

Teamwork

Ability to lift and carry stock

Sensitivity to cultural differences and gender issues

Flexibility in work hours

Job description

Age UK's shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence. The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.

Responsibilities

• Experience in working in a customer facing role
• Experience of cash handling
• Ability to lift and carry bags of stock up to 10kg's
• The ability to work as part of an effective team.
• Be able to lone work when needed
• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
• A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events

Benefits

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and E
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.