Shop managers

Oxfam; Hale Barns; On-site; GBP 25,000 - 30,000; Full time

Job summary

A global charitable organization in the UK is seeking a motivated Shop Manager to lead the team and drive results in a retail environment. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a passion for operating with integrity. This role requires commercial awareness and the ability to manage a diverse team effectively. Emphasizing diversity and inclusion, the organization is committed to creating an empowering workplace.

Qualifications

• Significant leadership qualities and experience.
• Ability to build, retain and develop a team.
• Strong drive to achieve results through others.
• Excellent communication skills.
• High level of motivation, enthusiasm and a sense of fun.

Responsibilities

• Motivate teams and create a safe work environment.
• Set high standards and drive results.
• Delegate effectively and manage time under conflicting priorities.
• Understand and interpret basic financial reports.

Skills

Leadership qualities

Team building

Drive for results

Delegation skills

Communication skills

Motivational skills

Commercial awareness

IT literacy

Job description

Shop Manager – Oxfam

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. We promote the welfare of children, young people and adults and expect all staff and volunteers to share this commitment through our code of conduct. Diversity, gender equality, and inclusion are priorities and we encourage applicants from diverse backgrounds.

Commercially aware and constantly seeking new business opportunities, shop managers motivate their teams and create a safe, energized work environment. They set high standards, drive results, and are accountable for their business, often being the only paid staff member. They enjoy working with others, delegate effectively, communicate excellently, and continuously seek opportunities to attract new supporters.

• Significant leadership qualities and experience.
• Ability to build, retain and develop a team.
• Strong drive to achieve results through others.
• Ability to delegate, coach and listen.
• Enjoys working with people and has a friendly and approachable manner.
• Ability to manage time under conflicting priorities.
• Ability to demonstrate resilience to everyday pressures.
• Excellent communication skills.
• Ability to motivate self and others.
• High level of motivation, enthusiasm and a sense of fun.
• Open and adaptable to change, able to support others through it.
• Commercial awareness and judgement.
• Ability to establish and maintain successful retail processes and merchandising.
• Ability to understand and interpret basic financial reports.
• IT literacy and numeracy skills – use of email systems, online resources, spreadsheets, word processing, and awareness of social networking and e‑commerce.
• Eager and required to adhere to Oxfam's principles and values.
• Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles.

Oxfam is a global movement working to end the injustice of poverty by tackling inequality, protecting and rebuilding lives, and addressing issues like land rights, climate change and gender discrimination. Oxfam shops, operating since 1948, form the heart of the charity, raising vital funds and increasing public awareness, guided by values of empowerment, accountability, and inclusiveness.

All offers of employment are subject to satisfactory references and screening checks, including criminal records, terrorism finance checks, and Disclosure and Barring Service checks. The role involves unsupervised access to vulnerable groups, requiring extensive background checking.

We aim to create an inclusive Oxfam where everyone can bring who they are and feels celebrated for their differences. We need to dismantle unequal power structures, build inclusive communities, and encourage participation from all.