Shop Manager: Lead a Sustainable Community Charity Shop

Salvation Army Trading Company Limited (SATCoL); Beeston; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent charity retail organization in Beeston is seeking a Shop Manager to oversee daily shop operations while delivering exceptional customer service. The successful candidate will manage a team, recruit volunteers, and foster community relationships. This role in a highly awarded company offers excellent benefits, including a virtual GP service and a holiday entitlement of 26 days plus bank holidays. Candidates should possess dynamic leadership qualities and a strong customer service focus.

Benefits

Virtual GP service

Fantastic pension scheme

26 days holiday entitlement plus bank holidays

Qualifications

• Strong customer service focus and ability to handle donations.
• Leadership skills necessary for managing teams and volunteers.
• Resilience and enthusiasm in a community-oriented role.

Responsibilities

• Manage day-to-day operations of the shop with a customer-first approach.
• Recruit and maintain volunteers for support in the shop.
• Establish links with local businesses for donations and volunteers.

Skills

Customer service skills

Dynamic leadership

Supportive and caring

Experience with volunteers

Interest in sustainability

Job description

A prominent charity retail organization in Beeston is seeking a Shop Manager to oversee daily shop operations while delivering exceptional customer service. The successful candidate will manage a team, recruit volunteers, and foster community relationships. This role in a highly awarded company offers excellent benefits, including a virtual GP service and a holiday entitlement of 26 days plus bank holidays. Candidates should possess dynamic leadership qualities and a strong customer service focus.